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Michigan Quality Council (MQC) Names Henry Ford Health System 2007 State Quality Award Recipient
Date:12/19/2007

State's highest honor for organizational performance excellence

ANN ARBOR, Mich., Dec. 19 /PRNewswire/ -- The Michigan Quality Council (MQC) announces Henry Ford Health System as a 2007 Quality Leadership Award recipient.

The Michigan Quality Leadership Award is the highest honor for organizational performance excellence in the state. It is awarded after a rigorous review by a team of examiners who perform a comprehensive site visit and then submit a report for final evaluation to an independent panel of judges.

The MQC's Leadership award program is modeled after the Malcolm Baldrige National Quality Leadership program. Both programs evaluate an organization for excellence in seven categories of performance: leadership; strategic planning customer focus; measurement, analysis and knowledge management; staff focus; process management; and organizational results. Participating organizations receive a feedback report identifying strengths and opportunities for improvement; those who demonstrate mature processes and outstanding results may become award recipients.

"HFHS has demonstrated systematic implementation of processes that achieve results for all its stakeholders: patients, their families, physicians, employees, and the community," said Geri Markley, executive director, Michigan Quality Council. "HFHS took a bold step in implementing these processes across the entire system to provide consistent, high quality care wherever a patient is touched. HFHS is a role model for other organizations in Michigan and in health care."

"The energy and passion for excellence that Henry Ford team members are known for has really shone through," says Nancy M. Schlichting, HFHS President and CEO about the System's recognition by the MQC. "This has been an exceptional year for Henry Ford Health System. We've experienced significant growth with the acquisition of two community hospitals and have taken great strides in improving service and
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SOURCE Henry Ford Health System
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