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Michigan Health Care Providers Select mPay Gateway's Point-of-Care Patient Payment System
Date:2/8/2010

ess. Not only did the clinic want to reduce sending paper bills, but it also wanted to reduce sending paper refund checks due to patients over-paying at the time of service.

The clinic's Practice Manager Christie Dando said, "We wanted to reduce sending bills, since it costs us roughly $10 per statement. Additionally, we had other patients who wanted to pay their bill at the time of service, but because we often don't know the exact amount the insurance company will pay, we often had to send out reimbursement checks to the patients once the claim was settled. Since implementing mPay Gateway less than six months ago, we have decreased patient refunds by 30 percent. These two changes alone have helped us decrease overhead expenses which will help us limit significant increases in patient fees in the future."  

"We're thrilled at the success these Michigan facilities have seen with mPay Gateway's technology and how patients are embracing the transparency we provide," said John Wallace, senior vice president for mPay Gateway.

About mPay Gateway, Inc.

mPay Gateway develops financial technology products and services to support health care's complex and unique payment environment. mPay Gateway empowers health care providers with a single-source payment solution that enables collections from patients regardless of the patient's third-party payer affiliation. mPay Gateway is a PCI certified acquiring card processor. For more information, visit www.mpaygateway.com.

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