CHAPEL HILL, N.C., June 10 /PRNewswire/ -- Understanding what customers want is the first step in developing initiatives that will delight them. 91% of the benchmark class uses some method to assess what their customers prefer, according to primary research conducted by Best Practices, LLC's Business Excellence Board (BEB).
Download a complimentary excerpt of this member-driven research study from Best Practices Research Database, "Capturing Practices that Delight Customers," at http://www3.best-in-class.com/dr314.htm . Conducted on behalf of a BEB member, this primary research is to identify the tactics top companies use to delight their customers.
Many Business leaders use proven tools provided by the Best Practices
Research Database and advisory service to achieve business success. These
tools include:
-- Access to industry analysts,
-- Performance/gap assessments,
-- 24/7 access to the Best Practices Research Database,
-- And customized primary research. An annual membership to our unique
Best Practices Database is an ideal way for the "do-it-yourself"
executive to get quick, ready-to-implement best practices gleaned from
best-in-class companies. To sign up for Best Practices Database tour
click on this link: http://www3.best-in-class.com/dw212.htm
Contact Cameron Tew at (919) 767-9246 or ctew@best-in-class.com to learn more about this research and Best Practices Database service available to executives.
ABOUT BEST PRACTICES, LLC
Best Practices, LLC, conducts work based on the simple yet profound
principle that organizations can chart a course to superior economic
performance by studying the best business practices, operating tactics and
winning strategies of world-class companies. For more than 15 years, our
highly cred
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