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Methods and Tools Used to Achieve Best Customer Satisfaction
Date:6/10/2008

CHAPEL HILL, N.C., June 10 /PRNewswire/ -- Understanding what customers want is the first step in developing initiatives that will delight them. 91% of the benchmark class uses some method to assess what their customers prefer, according to primary research conducted by Best Practices, LLC's Business Excellence Board (BEB).

Download a complimentary excerpt of this member-driven research study from Best Practices Research Database, "Capturing Practices that Delight Customers," at http://www3.best-in-class.com/dr314.htm . Conducted on behalf of a BEB member, this primary research is to identify the tactics top companies use to delight their customers.

Many Business leaders use proven tools provided by the Best Practices Research Database and advisory service to achieve business success. These tools include:

-- Access to industry analysts,

-- Performance/gap assessments,

-- 24/7 access to the Best Practices Research Database,

-- And customized primary research. An annual membership to our unique

Best Practices Database is an ideal way for the "do-it-yourself"

executive to get quick, ready-to-implement best practices gleaned from

best-in-class companies. To sign up for Best Practices Database tour

click on this link: http://www3.best-in-class.com/dw212.htm

Contact Cameron Tew at (919) 767-9246 or ctew@best-in-class.com to learn more about this research and Best Practices Database service available to executives.

ABOUT BEST PRACTICES, LLC

Best Practices, LLC, conducts work based on the simple yet profound principle that organizations can chart a course to superior economic performance by studying the best business practices, operating tactics and winning strategies of world-class companies. For more than 15 years, our highly credentialed research staff has conducted primary research exclusively for our Fortune 500 client base.


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SOURCE Best Practices, LLC
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