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Metastorm Customer Wins Global Excellence in BPM & Workflow Award
Date:11/24/2009

BALTIMORE, Nov. 24 /PRNewswire/ -- Metastorm, a leading provider of Business Process Management (BPM), Business Process Analysis (BPA), and Enterprise Architecture (EA) software for aligning strategy with execution, today announced its customer AmerisourceBergen Corporation, one of the world's largest pharmaceutical services companies, has won the Silver award for North America in the 2009 Global Awards for Excellence in Business Process Management (BPM) and Workflow for its implementation of Metastorm's BPM software. The award recognizes organizations that have excelled in implementing innovative process improvement solutions to meet strategic business objectives.

To date, AmerisourceBergen has established a BPM Process Center of Excellence, deployed and optimized nearly 200 processes throughout the enterprise, and has approximately 3,000 users on the Metastorm software globally.

"The pharmaceutical industry is extremely complex and competitive, and AmerisourceBergen has embraced the Metastorm BPM suite as an enabler to help effectively address market demands in a highly competitive environment," stated Manoj Kumar, manager of Business Process Automation at AmerisourceBergen. "We have used the software to automate and improve both internal processes as well as external-facing business-to-business processes that involve our major manufacturing customers. The results and return on investment have been significant."

The AmerisourceBergen award entry highlighted the company's senior executive support for Metastorm BPM® as an enterprise solution. It also outlines some of the key objectives that BPM software helps the company meet on an ongoing basis, including maintaining high quality standards while managing growth, creating efficiencies, making better and faster decisions, and ensuring regulatory and legal compliance -- all contributing to an extremely significant positive business impact and ROI.


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