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Medical Service Bureau (MSB) takes Next Step in Growth Initiative, Hires Director of Business Development

Austin, TX (PRWEB) January 10, 2013

Medical Service Bureau (MSB), a provider of high quality call center and answering services to the medical community, announced today the addition of Kevin Ryan as its new Director of Business Development.

With Mr. Ryan’s extensive background scaling and building organizations, he will spearhead MSB initiative to expand its offerings for the medical community.

“We’ve been listening to the changing needs of our clients and are responding with several solutions for the medical community ranging from HIPAA complaint secure messaging to advanced medical call processing,” noted Robert Donnelly, Chief Operating Officer of MSB. “Mr. Ryan’s expertise in call center sales and marketing will greatly benefit our clients as we expand MSB’s presence.”

Mr. Ryan has over 20 years of experience in the call center industry and a proven track record with building businesses. Most recently Mr. Ryan was the CEO and founder of JCF Communications Inc. Prior to that he was Director of Sales for Amtelco, a manufacturer of hardware and software for the call center market. He has a BS degree in Political Science from Southern Illinois University and a MPA, specializing in Public Utilities, from the University of Illinois Springfield.

"With all the changes taking place in the health care industry, there will be a significant demand for quality medical call processing," added Mr. Ryan. ”I’m very excited to be a part of this team and look forward to providing our clients with meaningful solutions geared to address the many challenges they face.”

About MSB

MSB facilitates improved patient care by providing HIPAA compliant call center, answering service, and secure messaging solutions to the medical community. MSB is a wholly owned for-profit subsidiary of the Travis County Medical Society and is based in Austin, Texas. For more information, visit

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