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Manufacturing Organizations Identify Efficiencies in Credit and Collections Functions

CHAPEL HILL, N.C., Nov. 2 /PRNewswire/ -- With a continued focus on quality and efficiency in the manufacturing environment, best-in-class companies continue to focus on opportunities for streamlining processes to maximize both internal and external customer relationships. In reviewing the credit and collections functions for manufacturing organizations, more than three-quarters of the benchmark class posts greater than ninety percent of customer remittances to their accounts within twenty-four hours, as found in a new report released by Best Practices, LLC.

Best Practices, LLC CEO, Chris Bogan, stated, "Automation of the credit and collections functions represents an exciting new frontier to accelerate cash flow and improve productivity." Indeed, data from the recent study of such companies as Dow Corning, Fujifilm, Kingston Technology, Moen and Newell Rubbermaid identified several key practices and metrics that can lead to better management of the credit and collections functions in a manufacturing environment.

For a complimentary summary of the full report "Credit & Collections Management in the Manufacturing Industry," click on the following link The study enables organizations to identify performance gaps and areas for improvement to better manage their credit and collections functions.

Key topic areas covered and benchmark metrics represented include:

-- Account Remittance Posting

-- Automation of Payment Application

-- Automation of Credit Remittances

-- Credit & Collections Management Improvements

-- Dispute Management Efficacy

-- Electronic Invoice Presentment & Payment Utilization

-- External Communication Issues

-- Internal Communication Issues

-- Key Credit & Collections Issues

-- Key Customer Service Issues

-- Process Management Opportunities

-- Structural Alignment of Credit and Collections Functions

-- Unearned Discount Management

For more information on this report, contact Robert Naylor at or (919) 767-9244. To access the full report or download a complimentary copy of the report summary, go to


Best Practices, LLC, conducts work based on the simple yet profound principle that organizations can chart a course to superior economic performance by studying the best business practices, operating tactics and winning strategies of world-class companies. For more than 15 years, our highly credentialed research staff has conducted primary research exclusively for our Fortune 500 client base.

SOURCE Best Practices, LLC
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