Navigation Links
Loyale and RevSpring Unveil Digital Engagement Solutions for Loyale Customers

Loyale Healthcare and RevSpring today announced the availability of two leading RevSpring solutions—Talksoft® patient messaging and IVR Advantage™--for Loyale customers. Talksoft pre-service messaging solutions complement the Loyale Patient Payment platform by engaging patients through automated and precise texts, IVR reminders and email messages tailored to each stage of their encounter. IVR Advantage, which is integrated with Loyale’s Patient Financial Manager™ and Affordability Workbench™, provides a secure, PCI-compliant environment for patients who wish to make self-service payments over the telephone.

RevSpring, a leading provider of patient engagement and payment solutions, acquired Loyale Healthcare in March 2020. Since then, Loyale and RevSpring have been working to combine expertise to extend even greater value to their clients. With the urgency of pandemic-related communications top of mind, Talksoft and IVR Advantage are timely additions to the Loyale product suite. With expedited implementations, Loyale customers can be up and running quickly within their unique systems and environments.

“We are delighted to offer these powerful solutions from RevSpring to Loyale customers,” said Loyale vice president of client relations Paula Impson. “We have many customers who are eager to put these solutions into action as they strive to keep patients, employees, and their own financial footing, healthy.”

“Since Loyale became part of the RevSpring family of companies, our customer promise has been to provide integrations that enhance the value of our technology to common clients," said RevSpring president of payments Steve Callis. "This first exciting delivery on that promise is just the beginning. These solutions are proven to drive improved productivity, increased patient satisfaction and better revenue cycle performance. And they are particularly relevant today during this challenging time in healthcare.”

New capabilities include:

  • Appointment Reminders: Prepares patients to attend their appointment, and decreases no shows
  • No Show Reminders: Engages patients with targeted messages and encourages them to reschedule
  • Recall Reminders: Increases office productivity by automating reminders like scheduling annual check ups
  • Patient Surveys: Facilitate patient feedback with post-visit surveys
  • Broadcast Messaging: Delivers on-demand messages for office closures or important announcements.
  • Automated Inbound Phone Payments: Allow patients to make payments at their convenience, 24 hours a day, 7 days a week
  • Outbound IVR: Combines outbound payment reminders with the ability to make a direct payment

Healthcare providers of all sizes incorporate Talksoft™ and IVR Advantage™ into their patient engagement and revenue cycle strategies. The solutions also compensate for reduced call center capacity or high call volumes in the wake of COVID, offloading routine payment transactions to automation so patients don't have to wait on hold. With the changes in communication priorities for appointments and community messaging, the utilization of broadcast messaging has increased 20-fold. More details about Talksoft and IVR Advantage can be found on the RevSpring website.

About Loyale
Loyale Patient Financial Manager™ is a comprehensive patient financial engagement technology platform leveraging a suite of configurable solution components including predictive analytics, intelligent workflows, multiple patient financing vehicles, communications, payments, digital front doors and other key capabilities. Based in Lafayette, California, Loyale and its leadership team bring 28 years of expertise delivering leading financial engagement solutions for complex business environments. Loyale joined the RevSpring family of companies in March 2020. Learn more by visiting

About RevSpring
RevSpring leads the market in financial communications and payment solutions that inspire patients to pay. The company has built the industry’s most comprehensive and impactful suite of patient engagement, OmniChannel communications and payment solutions backed by behavior analysis, propensity-to-pay scoring, contextual messaging, and user experience best practices. Using proprietary data analytics to tailor the engagement from pre-service to post-service, we improve the financial experience and outcomes for providers and their patients. To learn more, visit

Read the full story at

Source: PRWeb
Copyright©2020 Vocus, Inc.
All rights reserved

Related medicine news :

1. Ziegler Served as Sole Financial Advisor in the sale of Loyale Healthcare to RevSpring
2. Why Patient Financial Engagement Should Be On Healthcare Providers’ Priority List - Industry Analysis by Loyale Healthcare
3. Loyale Healthcare Announces the Addition of Industry Veteran Paulette Jaeger to its All Star Executive Sales Team
4. Loyale Healthcare Announces the Addition of Industry Veteran Grattan Smith to Lead Strategic Partnership Initiatives
5. RevSpring’s Carrie Romandine Named Influential Woman in Healthcare IT
6. RevSpring Solutions Are Now Available in Epic App Orchard
7. Team of PhD Researchers Unveil AI-powered Platform to Open Source COVID-19 Vaccine Development
8. Bay-Bay Water Unveils New Logo As a Part of its Rebranding Process
9. ADVISORY: The Root Cause Coalition to Unveil New Health Equity Report and Recommendations
10. Tampa health care expert unveils health care plan using artificial intelligence, genetics, medical case management to save taxpayers $1.4 trillion per year
11. iPatientCare unveils its product suite in India at HITCON 2020, India
Post Your Comments:
(Date:7/1/2020)... EVANSTON, Ill. (PRWEB) , ... July 01, 2020 ... ... today announced that Doug Salvador, MD, Associate Professor of Medicine at the University ... Healthcare Risk and Safety Strategies, LLC have joined the SIDM Board of Directors. ...
(Date:6/28/2020)... ... June 26, 2020 , ... Recovery from drug ... residential addiction treatment center, proudly announces that it has reopened to serve new ... recovery in a world affected by Covid-19. , When social-distancing guidelines changed the ...
(Date:6/25/2020)... ... June 25, 2020 , ... Pivot Point Consulting, a ... Services Firm, expanded its telehealth services to provide end-to-end solutions from ... and a Consulting Magazine “2020 Women Leaders in Technology” award winner, Laura ...
(Date:6/24/2020)... ... June 24, 2020 , ... ... announced that Wexford Physician Hospital Organization (PHO) has successfully deployed SPH’s Population Care™ ... the framework of value-based care. Use of Population Care is benefitting more than ...
(Date:6/23/2020)... ... June 23, 2020 , ... ... challenging for patients and providers alike. The virus, which is primarily found in ... and spreads through respiratory droplets, contact contamination, or by aerosols produced during aerosol-generating ...
Breaking Medicine News(10 mins):
(Date:7/1/2020)... NEW YORK (PRWEB) , ... July 01, 2020 , ... ... showed that University Hospitals Ahuja Medical Center , Southwest General Health Center ... a 90 day episode for Hip & Knee replacement. Dexur’s value analysis tracks a ...
(Date:6/28/2020)... ... June 28, 2020 , ... Probiotics have long been ... effectiveness of oral-care probiotics to maximize teeth and gum health. What is ... is simple – utilizing naturally occurring positive bacteria to improve health - the ...
(Date:6/25/2020)... ... June 25, 2020 , ... Billon Group received a £50,000 ... ledger platform to store COVID-19 related certificates to support workers’ safe return to ... prototype for publishing, sharing and verifying a wide array of workplace training or ...
Breaking Medicine Technology: