Navigation Links
Low-Income Patients Often Have Trouble Reaching Doctor Via Email

FRIDAY, March 1 (HealthDay News) -- Many low-income patients want to communicate electronically with their doctors but can't because the clinics they use generally do not offer such services, a new study finds.

An increasing number of health care systems provide online services to patients in order to manage care outside of office visits, and this includes enabling patients to communicate electronically with health care providers.

But this is not available to many poorer patients, according to the study from researchers at the University of California, San Francisco.

The researchers surveyed more than 400 patients in six San Francisco Department of Public Health community clinics serving primarily uninsured and underinsured patients. Fifty-four percent of the patients said they use the Internet in their daily lives and 60 percent said they use email. Many also said they use text messaging.

Although 78 percent of the patients expressed interest in electronic communication with doctors and other health care providers, only 17 percent said email contact with health care providers was a part of their care, according to the study, which was released online recently in advance of publication in an upcoming print issue of the Journal of General Internal Medicine.

"Patients were largely in favor of using email technology for health, and agreed it would likely improve overall clinical communication and efficiency," lead author Dr. Adam Schickedanz said in a university news release.

"Our work makes it clear that lower-income patients from a wide variety of backgrounds want to be part of the health information technology revolution," he said. "The question is whether they will be afforded the opportunities to take part in the same way as their middle- and higher-income peers."

A recent national study found that about 75 percent of patients were interested in electronic communication with health care providers, but there has been little research to measure interest among low-income patients, as they are less likely to have access to computers and the Internet, according to the study authors.

Future research should examine the preferences of a wide range of patients for allowing electronic communication with health care providers, including how to provide access for patients with various levels of language and literacy skills, the authors noted.

More information

The American Academy of Family Physicians offers tips for talking with your doctor.

-- Robert Preidt

SOURCE: University of California, San Francisco, news release, Feb. 25, 2013

Copyright©2012 ScoutNews,LLC.
All rights reserved  

Related medicine news :

1. Social ties have mixed impact on encouraging healthy behaviors in low-income areas
2. Low-Income Mothers May Overfeed Their Infants
3. Federally funded clinics for low-income patients as effective as private practices
4. Expanding Medicaid to low-income adults leads to improved health, fewer deaths
5. Seeing fewer older people in the street may lead low-income adults to fast-track their lives
6. Obesity may be declining among preschool-aged children living in low-income families
7. In minutes a day, low-income families can improve their kids health
8. Sesame Street Live's Super Grover Visits WHEDco in the South Bronx to Teach Low-Income Children What it Takes to be a Super Hero
9. Low-income pregnant women in rural areas experience high levels of stress, researcher says
10. Higher-spending hospitals have fewer deaths for emergency patients
11. Researchers uncover a viable way for colorectal cancer patients to overcome drug resistance
Post Your Comments:
Related Image:
Low-Income Patients Often Have Trouble Reaching Doctor Via Email
(Date:11/26/2015)... ... November 26, 2015 , ... ... for mental health and wellness consultation, has collaborated with Women’s Web – ... their reader’s queries on topics on mental and emotional well-being relationship, life ...
(Date:11/25/2015)... ... November 25, 2015 , ... The holiday season is ... pleasing the palates of attendees is of the utmost importance. Whether you are ... get-together, give these recipes a try this holiday season. , Turkey Croquettes , ...
(Date:11/25/2015)... ... ... Dr. John Pierce, Medical Director at the Ageless Forever clinic in Las ... Pro laser therapy cap. FDA cleared for safety and efficacy, the Capillus272 offers men ... surgery, prescription pills, or topical foams. , “Capillus272™ Pro is a home-use device ...
(Date:11/25/2015)... ... November 25, 2015 , ... According to an article ... being more and more widely heralded as a breakthrough for performing hernia repairs. The ... over traditional laparoscopic surgery is that it can greatly reduce the pain that a ...
(Date:11/25/2015)... , ... November 25, 2015 , ... ... physicians and athletic programs, launches new Wimbledon Athletics Facebook page to ... young athletes for unsuspected cardiac abnormalities. About 2,000 people under the age of ...
Breaking Medicine News(10 mins):
(Date:11/26/2015)... PUNE, India , November 26, ... --> --> ... Research Report" and "Investigation Report on ... 2019 and 2021 forecasts data and ... library. . ...
(Date:11/26/2015)... November 26, 2015 ... addition of the  "2016 Future Horizons ... Cell Surface Marker Testing Market: Supplier ... to their offering.  --> ... of the  "2016 Future Horizons and ...
(Date:11/25/2015)... , Nov. 25, 2015  The American Academy ... Gynecologists (ACOG), and the March of Dimes cheered ... Protecting Our Infants Act of 2015 (S.799), ... of newborns born exposed to drugs, such as ... bill,s introduction, all three organizations have worked together ...
Breaking Medicine Technology: