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Local Medicare Advantage Plan Gets Five-Star Ratings from Medicare
Date:11/5/2009

KelseyCare Advantage Shines on Medicare CAHPS Survey

Houston (PRWEB) -- Now there are some five-star reasons for Houston-area Medicare beneficiaries to choose KelseyCare Advantage for their Medicare plan.

Medicare recently published the results of its annual Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, and KelseyCare Advantage was Houston's only plan with a five-star rating in health plan quality. Additionally, KelseyCare Advantage received a five-out-of-five star rating for each of the following categories:

 
  • outstanding physician communication,
  • quality of health care,
  • overall member satisfaction with their health plan,
  • customer service,
  • communication about prescription drug coverage, and
  • overall satisfaction with drug coverage.

The results of the Medicare CAHPS survey are published in the Medicare & You handbook and on the Medicare website: http://www.medicare.gov. These publicly reported results help beneficiaries choose a Medicare health or prescription drug plan and allow the public and research community to assess Medicare program performance.

"Our internal surveys at KelseyCare Advantage have shown us that our members are very happy with the benefits and service we offer," says Marnie Matheny, President of KelseyCare Advantage. &q
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Source: PRWeb
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