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LiveOps Supports Muscular Dystrophy Association Show of Strength Telethon
Date:8/29/2014

Redwood City, Calif. (PRWEB) August 29, 2014

LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that LiveOps has been selected as a call center provider for the Muscular Dystrophy Association's (MDA) Show of Strength Telethon for the third year in a row. This fundraising and entertainment event raises money and awareness to support MDA’s mission to help children and adults affected by muscular dystrophy, an aggressive and sometimes fatal muscle disease. This year’s program includes performances by Bret Michaels, Jason Derulo, Aloe Blacc, Fall Out Boy, Rascall Flatts, LeAnn Rimes and many more. The telethon will air on the ABC Television Network on Sunday, August 31 at 9:00 p.m. / 8:00 p.m. Central Time.

“Over the past three years LiveOps has become a partner in this event, and we are thankful for the continued enthusiasm from the company’s community of agents,” said Kevin Moran, executive vice president and telethon producer, MDA. “Initially we were drawn to LiveOps because their solution offered the scalability and flexibility our telethon needed, but we have continued our relationship with LiveOps because of the quality of their agents. We know the agents taking calls on our behalf are truly passionate about our cause and their participation has become key to the event.”

With LiveOps scalable call center services model, MDA knows that all calls are handled quickly, including during peak times, but also that agents will not be sitting idle during less busy points of the telethon. This on-demand solution comprised of independent, at-home agents makes LiveOps the ideal partner for any organization that experiences call patterns with peaks and valleys, and has earned LiveOps Agent Services credibility with MDA and other telethons.

“We are immensely grateful for the opportunity to support MDA in the organization’s mission and to our community of indep
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