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Lexington Health Care Chooses OnShift for Nurse Scheduling and Employee Communications in all Facilities
Date:6/30/2010

e amount of time learning software. Lexington staff members agreed OnShift is so simple to learn and use, and supported the company’s philosophy that staff members should be caring for patients, not sitting behind a desk. Further, the SaaS (Software as a Service) model eliminates large up front costs that make scheduling software inaccessible to budget-conscious facilities. OnShift’s commitment of providing its “always available” support gave Lexington Health Care leadership further assurance they made the right choice.

“In my entire career I have never seen a system have such a significant operational impact in such a short amount of time,” stated Zaletel. “We dramatically decreased overtime by 71% and did so without sacrificing quality of care. In fact, our quality of care has improved because we are able to more closely monitor adherence to our HPPD standards.”

Zaletel added, “Before OnShift, we were going to setup an internal PRN pool to cover shortages, sort of our own in-house staffing agency. We found by using OnShift we didn’t need to do it. Our buildings are now staffed appropriately, and the ability to communicate open shifts to all available and qualified personnel in an instant, means we get the shifts filled by our own staff. They're happy, and a happy staff provides great care.”

OnShift implemented all 10 facilities over a six-week period, starting in mid December 2009. All facilities were live by the end of January. In less than 60 days of live operation, Lexington Health Care had reduced overtime substantially by 71%. Lexington Health Care’s target for overtime for 2010 was 3.5% of total hours worked, and they continue to report numbers well below that, averaging below 1.5% for most of their facilities.

“We’re honored to partner with an organization as well-respected as Lexington Health Care,” said OnShift CEO Mark Woodka
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