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Leading German Health Insurance Organization, Deutsche Angestellten-Krankenkasse (DAK), Standardizes on Jive Software to Harness Employee Knowledge
Date:11/25/2008

PORTLAND, Ore., Nov. 25 /PRNewswire/ -- Jive Software, the social business software leader, announces that Deutsche Angestellten-Krankenkasse (DAK), one of the three largest health insurance companies in Germany, is standardizing on technology from Jive Software to facilitate collaboration and speed discovery of crucial information. DAK is one of Germany's top three health insurance agencies and also one of the oldest with 13,000 employees and 6 million customers.

DAK is an organization with a well-structured workflow. The majority of DAK's 13,000 employees have worked at the company for more than 20 years, representing more than 300,000 years of experience within the company. DAK employees needed a simple and intuitive way to find and share information and knowledge across its geographically distributed organization.

    DAK has several key goals for its Knowledge Management project:

    -- Evolve the culture of the company to embrace knowledge sharing and
       discard silos
    -- Make it easy for people to find the information they need, improving
       overall employee effectiveness.
    -- Provide employees with deeper knowledge by harnessing implicit
       knowledge, speeding issue resolution and supporting informed decisions.
    -- Create a seamless experience across the company, regardless of
       department or position.

The DAK Knowledge Management project will roll out over approximately two years and is led by a team of 20 business analysts, developers and project managers. The project will go live with a pilot in March of 2009 and will gradually increase in size until the platform is rolled out to all employees.

"DAK plans to use Jive to its fullest potential and we're confident the company will recognize tremendous benefit," said Dave Hersh, CEO, Jive Software. "By capturing and sharing the immense knowledge base of its dedicated employees, DAK cements its
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SOURCE Jive Software
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