In one scenario, Mitchell draws from her training as a Certified Traumatologist to compare the escalating workplace tension caused by two violent co-workers to her own on-site experience counseling first responders and victims of 9/11, Hurricane Katrina, and the Indonesian Tsunami:
"Walking the halls, I saw, felt, and heard the disruptive effect of two workers on 600 people,” recalls Mitchell. “It was like experiencing the rubble of any other disaster. People took sides, hid, ran, overworked, underworked, ate too much, drank more, complained more, went silent, quit. I became sensitized to the differences between small gusts of emotions with no power and those with catastrophic force."
“Emotional Continuity is not a soft subject,” says Lyndon Bird, Technical Director, The Business Continuity Institute. “In her book Dr. Mitchell persuades organizations to look more closely at this commonly overlooked subject. She makes a compelling case that it relates directly to cost and increased risk - which should definitely take human emotions much higher up the Board agenda.”
About the Author
Vali J. Hawkins Mitchell, Ph.D., LMHC, holds a Doctorate in Health Education and Masters degree in Applied Psychology and is a Certified Traumatologist. She is considered a leading authority in the growing field of Emotional Continuity Management and a highly regarded public speaker, author, consultant, and educator. http://www.ImproVizion.com
About the Publisher
Rothstein Associates Inc. has published information about Business Continuity, Disaster Recovery, and Emergency, Risk, and Crisis Management in a variety of formats, including books, templates, CDs, and software, since 19
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