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Latest Book by Rothstein Associates Cautions: Ignoring Emotions in the Workplace is High-Risk Behavior That Impacts the Bottom-Line
Date:2/11/2013

Brookfield, CT (PRWEB) February 11, 2013

In her dynamic new book, The Cost of Emotions In the Workplace, Dr. Vali Hawkins Mitchell, Ph.D., LMHC, a leading authority in the growing field of Emotional Continuity Management (ECM), emphatically cautions C-Suite Executives that ignoring the impact of employee emotions in the workplace is a recipe for disaster.

“Left unattended,” says Mitchell, “human emotion can turn into something so serious it can catastrophically influence the bottom line of the business as well as the individuals.”

The concept of Emotional Continuity Management stems from the more traditional Business Continuity Management (BCM) methodology used by company leadership to identify, assess, analyze, and plan for the potentially disruptive risks and threats faced by their organizations and business units. However, according to most experts in the field, while people are factored into BCM plans, they are most often treated as a “recoverable resource – numbers to be counted and skills to be replaced.” In the current world of security analysis, risk assessment, change management, and crisis management, human emotions do not always have a dollar value.

By contrast, Mitchell warns that the effects of emotions in the workplace are significant and measurable, and demonstrates through dozens of real–life examples taken from her own experience, that protecting people and the bottom line is – and must be – the new normal for world class companies.

She adamantly advises that managing emotions cannot be the sole domain of the Human Resources Department, that every employee in an organization – from the top down and from the bottom up – can benefit from learning how to produ
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