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Language Assistance Lacking at Resurrection Hospitals
Date:11/12/2007

nced any difficulties understanding doctors and nurses or reading hospital forms. Over 30% responded that they did experience problems," she said. "This is not acceptable. Patients have a right to professional translation services and failure to provide those services can have a tremendous impact on their health."

Patients who have experienced difficulties receiving language assistance, such as interpretation services or translations of vital health care forms, can call 1-800-899-9728 for more information about their rights and to support the campaign for quality language assistance services at Resurrection Health Care hospitals.

Resurrection employees have been working to form a union with AFSCME Council 31. For more information, visit http://www.reformresurrection.org.


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SOURCE HEART/AFSCME
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