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Lagan Increases Productivity of Case Management Workers in the Field; Saves Time and Money for Human Services Agencies with Lagan Mobile(TM)
Date:8/19/2009

BETHESDA, Md., Aug. 19 /PRNewswire/ -- Lagan, a provider of enterprise case management solutions that streamline the delivery of public services to constituents, today announced Lagan Mobile, a new application that will extend the functionality of Lagan Human Services to case workers in the field. A majority of case work is currently conducted outside of the office -- at hospitals, the client's residence, or in courts. Lagan Mobile will help human services agencies reduce costs and improve budget usage by increasing productivity of mobile case workers, allowing them to access and input information while in the field and unable to connect to the central office system, then securely transmit the data back to the office when a WiFi connection is available. Lagan Mobile will initially be available to support Lagan Human Services for Adult Protective Services (APS) and will be demonstrated in the exhibit hall at the 2009 American Public Human Services Association (APHSA) ISM (IT Solutions Management for Human Services) Conference in Chicago, IL, Aug. 30 - Sept. 2.

The Tennessee Department of Human Services (DHS) is deploying Lagan Human Services to allow its APS case workers to provide prompt and effective support to one of the state's most vulnerable social groups. Because over 80 percent of the division's case work is conducted remotely without the ability for online access, the Tennessee DHS is also deploying Lagan Mobile. The ability to support case workers in the field, with tools that let them collect case information at any time for later upload to the central office system without any reentry of information, can provide significant time and cost savings while increasing employee satis
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