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Lab Instrument Support Industry Strategies Trends 2013 Analysis in New Research Report at RnRMarketResearch.com
Date:10/21/2013

>Few highlights of this survey report include:
  •     The main application areas of respondent’s lab instruments were basic/academic research or pharmaceutical/drug discovery research.
  •     The level of use of instruments by most respondents was occasional use.
  •     The median reasonable hourly rate for an instrument service visit was $150-$200/hour.
  •     The median maximum hourly rate for an instrument service visit was $200-$250/hour.
  •     The claimable expense thought most reasonable on top of an hourly rate was an air fare.
  •     Most respondents thought it was a divisional/departmental responsibility for setting aside an instrument support budget.
  •     Most respondents would fund an instrument support budget from a general site fund.
  •     The approach respondents most currently use to maintain or service lab instruments were instrument manufacturer service contracts.
  •     The majority of respondents have purchased an extended warranty or service contract from an instrument manufacturer and thought it was worth the price paid.
  •     The median % of the original instrument value respondents would expect to pay annually for instrument service and support was 5%.
  •     The primary philosophy towards PM was to inspect regularly & repair as needed.
  •     The alternative philosophy towards PM was to follow OEM recommendations.

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