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Lab Instrument Support Industry Strategies Trends 2013 Analysis in New Research Report at RnRMarketResearch.com
Date:10/21/2013

Dallas, TX (PRWEB) October 21, 2013

Proper maintenance of laboratory instrumentation is an important consideration to ensure that lab assets remain available to researchers. Minimizing downtime makes the research process more efficient. A variety of support options are available from original equipment manufacturers (OEM), small third party independent service organizations (ISO), large multi-vendor service (MVS) providers and internal support staffs. A specific aim of this global benchmarking study was to track the increasing use of/interest in MVS providers. Equal emphasis was given to soliciting opinion from persons who make or influence purchasing or service maintenance/support decisions for lab instruments in pharma, applied and academic research labs.

Complete report available @ http://www.rnrmarketresearch.com/lab-instrument-support-strategies-trends-2013-market-report.html.

The survey looked at the following aspects of lab instrument support and service as practiced today (2013) and in a few cases as predicted for the future (2016): the application areas that best describes respondent’s use of lab instruments; typical level of instrument use; reasonable and maximum hourly labour rates for an instrument service visit; reasonable expenses for a service call on top of an hourly rate; who is responsible for setting aside (allocating) an instrument support budget in respondent’s organization/facility; how an instrument support budget is funded; how lab instruments are currently maintained or serviced; respondents who have purchased an extended warranty or service contract from an instrument manufacturer; whether the extended warranty or service contract was considered worth the price paid; % of the original instrument value respondents expect to pay annual
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