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Kroll Fraud Solutions' New HITECH Hotline Eases Burden of Data Breach Notification for Healthcare
Date:6/30/2010

“Expecting a hospital to work its way through data breach management, and also to set-up and staff a toll-free telephone line for at least 3 months, can really prevent that facility’s return to normal – caring for patients and their families,” says Brian Lapidus, chief operating officer for Kroll Fraud Solutions, “Consistent, compliant communication of data breach events is Kroll’s sweet spot. So we’ve enhanced our Data Breach Services suite to provide clients with the additional resources they need.”

Kroll’s data breach incident management services for healthcare clients will now offer:

A dedicated, toll-free telephone number that Kroll sets-up and staffs for that client

 
  • Stays active for the minimum 90-day period
  • Can be kept active for up to 1 year if the client prefers

Call center staffed with Kroll-vetted, experienced call representatives
 
  • Multilingual capabilities
  • Full-time employees with data-breach-call-management expertise, based in North America
  • Assess caller’s status as an affected member of breach population or not, provide help regardless
  • Supply breached facility with report so client may determine appropriate next steps

Assistance with any required public notifica
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Source: PRWeb
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