Kool Smiles Relies on Wyse Technology Virtual Clients to Improve Patient Care and Security of Electronic Health Reco...(would need from their technical infrastr...),Health

"Kool Smiles' success makes the company an inspiration for other organizations that are seeking to adopt Electronic Health Records (EHRs)," according to Maryam Alexandrian, Senior Vice President of Worldwide Sales and Channels at Wyse Technology. "With its superior virtual client infrastructure, as well as workflow, and records management practices, Kool Smiles employees are able to do more in less time, making it possible and cost-effective for the dentists to provide care for families. Every day, thousands of children and adults receive dental care previously unavailable to them through Kool Smiles' local network providers."

At Kool Smiles' class-one data center in Atlanta, applications are delivered to approximately 2,100 Wyse thin clients at offices across the country. Wyse Device Manager management software helps IT staff manage device policy, configuration, and assets in real time, as well as provide remote imaging, optimization, and administration delegation.

Each examining room has a Wyse thin client with dual LCD monitors running Microsoft Windows XP Embedded. Doctors and hygienists use these more powerful devices so that they can run two applications on a split screen, simultaneously viewing X-ray records and medical information including dental charts. The system helps them chart patient care, file treatment plans, and manage authorizations.

"Every office is laid out the same way, and every type of device works in exactly the same way," added Blomquist. "Our providers can readily move between locations, substituting for staff that is on vacation or sick. This helps maximize the number of patients we can serve in a day. It also scales extremely well, as our IT demands are akin to opening up a small hospital every week."

Kool Smiles
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