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Kinnser Software Supports HH CAHPS Survey Data Export to Three Approved HH CAHPS Survey Vendors

Home health software provider launches HH CAHPS Survey data export feature enabling home health agencies to create, save and export HH CAHPS Survey data for three leading HH CAHPS Survey vendors Fazzi Associates, Inc., Press Ganey Associates, Inc. and Strategic Healthcare Programs (SHP).

(PRWEB) April 7, 2010 -- Kinnser Software, Inc. introduces a new service enabling home health agencies to compile and export HH CAHPS Survey data specifically formatted for one of three leading HH CAHPS Survey vendors.

Kinnser designed this new HH CAHPS Survey data export feature to help home health agencies save time on a monthly basis as they collect the HH CAHPS Survey data necessary to satisfy new Medicare requirements for the Health Care Consumer Assessment of Healthcare Providers and Systems (HH CAHPS) Survey. Agencies can submit data now, and are required to do so by October 2010. If Kinnser subscribing agencies select one of the leading HH CAHPS vendors Fazzi Associates, Inc., Press Ganey Associates, Inc. or Strategic Healthcare Programs (SHP), they can easily create, save and export this monthly HH CAHPS Survey data in the vendor’s specified format.

Chief Executive Officer, Christopher Hester remarked, “Agencies are under a lot of strain dealing with new requirements, lower reimbursements, and time constrained staff. Our goal is to make it easy for our agencies to comply with regulations, and to reduce the burden of these new requirements. This is one way we can demonstrate Kinnser’s commitment to providing the complete home health software solution for our clients.”

The Centers for Medicare and Medicaid Services (CMS) requires all Medicare-certified agencies contract with an approved HH CAHPS Survey vendor to administer surveys and submit HH CAHPS data to CMS.

The Health Care Consumer Assessment of Healthcare Providers and Systems (HH CAHPS) is a home health-specific survey that measures patients' perceived experiences with the health care services that they receive. Determined by patient report and ratings, the HH CAHPS was designed to meet the following goals:

  • To produce comparable data on patient satisfaction;
  • To create incentives for agencies to improve their quality of care through public reporting of survey results; and
  • To hold health care providers accountable by informing the public about the providers' quality of care.

According to the October 30, 2009 Federal Register Notice, the HH CAHPS final rules are effective January 1, 2010. The final rules require Medicare-certified agencies implement the HH CAHPS survey no later than third quarter (July, August, September) 2010. The data submitted to CMS from the third quarter 2010 will not be included in public reporting. Ongoing data collection and reporting will begin fourth quarter 2010. The final rule also includes HH CAHPS in the pay for reporting requirements for HHAs. Agencies that do not follow the implementation timeline set in the final rules will have a 2% reduction in the 2012 Medicare market basket update. Agencies may implement the HH CAHPS survey using an approved vendor anytime after October 1, 2009.

About Kinnser Software, Inc.
Kinnser Software, Inc. is the complete point of care, administration and billing solution – delivering increased revenue, decreased costs and improved collaboration to home health agencies nationwide. Kinnser’s unique online home health software engages clinicians and staff throughout the care continuum, providing revolutionary connectivity with fiscal intermediaries/insurance, physicians and therapy companies. Learn more at

About Fazzi Associates, Inc.
Fazzi Associates is one of home care’s oldest and most respected consulting, benchmarking, training, and research firms. Fazzi stands out through their strong focus on integrating learning and insights from their consulting and research efforts into their CAHPS, operational, financial, and OASIS benchmark systems. All Fazzi benchmark services, including CAHPS, have free consultation and on-going training as key components of their core services. Visit or call Gina Mazza at (413) 584-5300 for more information.

About Press Ganey Associates, Inc.
Press Ganey is the leader in home health care patient satisfaction improvement. They currently conduct the Hospital CAHPS survey for nearly half of all participating acute care hospitals in the country making them the most experienced CAHPS provider in the industry. The Press Ganey integrated HH-CAHPS survey provides the full picture of the patient experience and helps agencies focus on the areas that matter most. Their extensive quality controls and auditing procedures make it easy to comply with CMS protocol. Partnering with Press Ganey will put your agency ahead of the competition and position you for success, now that pay-for-performance is a reality. Visit or call (877) 840-7328 for more information.

About Strategic Healthcare Programs (SHP)
SHP has been providing patient satisfaction services to the entire continuum of home care for 13 years. SHP is the only HH CAHPS vendor in the industry that offers a fully integrated program – OASIS scrubbing, risk-adjusted outcomes, real-time benchmarking, and patient satisfaction. For more information, visit or contact SHP at or (805) 963-9446.


Read the full story at

Source: PRWeb
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