The two promotions strengthen KePRO's corporate infrastructure and provide
tactical and strategic market advantages
HARRISBURG, Pa., April 24 /PRNewswire/ -- The Keystone Peer Review Organization, Inc. (KePRO), a rapidly growing, national medical management firm has promoted two key Information Technology Services (ITS) management staff to senior positions. Meghan Harris, MS, is KePRO's new Vice President, Informatics and Reporting. Joe Swartz was named KePRO's Vice President, IT Service Management.
Both Ms. Harris and Mr. Swartz will report to Chris Bouvier, KePRO's Chief Information Officer, who said, "Meghan and Joe have been with KePRO for many years, and have provided tremendous support and knowledge for both tactical and strategic objectives, product and service delivery and support, and new business development. Their personal high-performance standards, commitment to excellence, loyalty, and integrity exemplify the management and leadership attributes essential to KePRO's continued growth and success."
Ms. Harris will provide strategic leadership for further development of KePRO's health informatics and reporting service lines, creating and delivering a full continuum of quality services to both internal and external customers. She will continue to perform her duties from KePRO's Cleveland office.
She has been with KePRO since 1999, in positions of increasing authority. Ms. Harris was promoted from Corporate Director, Analytical Resources & Development, where she oversaw the expansion of the organization's core reporting capabilities. Specifically, she created a standardized and comprehensive library of static and interactive reports to meet KePRO's various business needs using enterprise tools and analytical capabilities.
Ms. Harris received her B.S. degree in Mathematics from Malone College in Canton, Ohio; and her M.S. in Statistics from the University of Akron. She received Project Management Certification from Villanova University. Ms. Harris is an expert SAS, SPSS, Minitab, MapInfo, SQL, and the Microsoft suite of products.
Training accomplishments include the Foundation for Accountability (FACCT), a child and adolescent health measurement initiative; the American Society for Quality, Quality 101 and Customer Satisfaction; and the Centers for Disease Control, CDC Epidemiology. She is a member of the SAS User Group, the Cleveland Chapter of American Statistical Association, the American Society for Quality, and the American Health Quality Association.
Mr. Swartz will see his scope of responsibilities expanded to include the further development of the overall KePRO IT Service Management structure and strategic plan, and to create goals and plans for the quality, security, service continuity, and financial management of all information and communications technology (ICT) services. He will continue work from KePRO's Harrisburg headquarters.
He has been a key member of the KePRO ITS team since 1989. Most recently, he has served as the Director of IT Service Management, directing ITIL based IT Service Management activities, including development and support of Service Delivery and Service Support processes and Service Continuity and Security Management, all with a focus on strong IT governance. He is also responsible for overseeing the operation of the enterprise service desk and the enterprise ICT infrastructure.
Mr. Swartz received his B.S. degree in Information Systems for the University of Phoenix, and will soon complete his M.S. degree in Leadership and Information Technology from Duquesne University. He is also Information Technology Infrastructure Library (ITIL) Foundation certified.
KePRO and its family of companies provide utilization, case, and disease management solutions to more than four million lives in the United States in both the public and private sectors. Since 1985, KePRO has served state, federal, and municipal governments; third party administrators, insurers, and managed care organizations. By transforming data into action, KePRO's evidence-based approach to patient-centric care optimizes individual health outcomes while delivering financial results.
Headquartered in Pennsylvania, KePRO also has offices in Florida, Kentucky, Maryland, Ohio, Tennessee, and Virginia. KePRO is URAC health utilization management and case management accredited. For more information about KePRO, visit http://www.kepro.org.
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