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Kansas City Patients Rate Their Doctors in Most Reliable Survey of Its Kind
Date:7/21/2009

New Report Is Available to Everyone Online and Represents a Significant Step to Improve Health Care and Lower Costs

KANSAS CITY, Mo., July 22 /PRNewswire-USNewswire/ -- Patients in Kansas City give their primary-care doctors high marks for communicating effectively and treating them respectfully, according to a new patient experience survey.

The results for more than 700 doctors are available at http://kcqic.org in a format that allows Web users to look up and compare the results for individual doctors and narrow the list to doctors near a specific zip code.

In the fall of 2008, 103,537 patients responded to a Consumers' CHECKBOOK/Center for the Study of Services survey about their recent experiences with primary care doctors. The survey asked patients about their health care experiences that are closely linked to quality of care and the strength of the doctor-patient relationship.

"The participants were asked how well their doctors listen to and communicate with them and how familiar doctors are with their patients' medical histories," said Cathy Davis, executive director of the Kansas City Quality Improvement Consortium (KCQIC). "These are essential to a successful visit to the doctor and are qualities likely to help patients develop trusting relationships and follow medical advice."

Reporting information about the performance of doctors and hospitals can help drive better health care. It helps consumers make informed choices and lets health care providers see where they can improve.

The survey gauged opinions about primary-care doctors who care for adults ? family practitioners, internists, geriatricians and general practitioners.

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SOURCE Kansas City Quality Improvement Consortium
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