Although the financial incentive helped staff define what the organizational priority was, being a team player is what drove behavior, said Dr. Feldstein. The increase in performance resulted from re-engineering the patients care and ensuring continuity of care from orthopedist and primary care physician.
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| Contact: Danielle Cass danielle.x.cass@kp.org 510-267-5354 Kaiser Permanente Division of Research Source:Eurekalert |