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Kaiser Permanente Receives the Most Stars in California Office of Patient Advocate's Annual Quality Report Card
Date:11/20/2008

f quality, performance and service.

-- Kaiser Permanente was rated "The Best in California," according to the J.D. Power and Associates 2008 National Health Insurance Plan Study, which measures member satisfaction in seven key areas, including coverage and benefits; choice of doctors; and customer service. Kaiser Permanente was the only California Health plan to receive five stars in each of the measures.

-- Finally, this year's U.S. News and World Report assessment of health plans ranked Kaiser Permanente of Northern California the top commercial plan in the state, and among the top 50 around the nation.

About Kaiser Permanente

Kaiser Permanente, founded in 1945, is a non-profit integrated health care organization, with physicians, nurses and staff working in collaboration to provide high quality care to patients and address the health care needs of communities served by the organization. The Kaiser Permanente Northern California Region serves almost 3.2 million members. It includes 6,400 physicians in The Permanente Medical Group (TPMG) and about 54,000 employees. The region has 20 major medical centers. In 2007, Kaiser Permanente dedicated about $447 million to a variety of community programs and agencies in Northern California. More information about Kaiser Permanente can be found at http://www.kaiserpermanente.org.


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