Success Relies on Front-line Teams Supported by Technology
OAKLAND, Calif., March 27 /PRNewswire/ -- Kaiser Permanente has substantially improved the heart attack survival rate for its members in Colorado through an innovative program that links coronary artery disease patients, and teams of pharmacists, nurses, primary care doctors and cardiologists, with an electronic health record and advanced clinical care registry. The results of this pilot, the Collaborative Cardiac Care Service, were demonstrated today at the Washington, D.C., briefing, "Reforming the Health Care Delivery System: A Team Approach," cosponsored by the Alliance for Health Reform, Kaiser Permanente and the AFL-CIO.
With the federal government poised to invest billions of dollars in health information technology, George C. Halvorson, chairman and CEO of Kaiser Permanente, stressed the importance of caregivers' training, coordination, and ability to use that technology in achieving better health outcomes. Halvorson, joined by Kaiser Permanente practitioners in Colorado, outlined how the organization has put technology -- including its industry leading EHR, Kaiser Permanente HealthConnect(TM) -- into the hands of health providers to enable a full spectrum of personalized and coordinated care. That spectrum includes proactive patient outreach, education, lifestyle adjustments and effective medication management, among other tactics.
"Technology itself cannot solve the health care crisis," Halvorson said. "Our Colorado region achieved quality care results by aligning people and technology in the most efficient care delivery system. It was not newer or more expensive treatments, but an integrated approach to deliver the right care at the right time. Maximizing information for the clinician means optimizing care for the patient. As Congress and the president engage on health care reform, we must focus on the need to change the way we deliver care."
"Front-line health care workers will be the lynchpin in transforming health care in this country," said John Sweeney, president of the AFL-CIO, a voluntary federation of 56 national and international unions that represent 11 million workers. "Kaiser Permanente's success in using technology has underscored that the integration and optimization of a health IT system are dependent on people. Both effective computer systems and skilled clinicians are needed to truly change the way care is delivered and achieve quality outcomes."
The pilot program consists of integrated nursing and pharmacy teams that work collaboratively with heart disease patients and their doctors. The team is connected by technology tools that help them deliver care proven to improve health outcomes. Activities such as lifestyle modification, medication management, patient education, laboratory results monitoring, and management of adverse events are all coordinated through the program, which helps guide the patient through both short- and long-term care decisions.
The program achieved the following results:
Research indicates that fewer than 20 percent of coronary artery disease patients are expected to survive 10 years after their first heart attack. The coordinated, evidence-based care, enabled by KP HealthConnect and an electronic care registry, increased that survival rate dramatically. It is estimated that more than 135 deaths and 260 costly emergency interventions were prevented annually, as a result of improved care.
For more information about the Collaborative Cardiac Care Service and to learn how Kaiser Permanente teams use technology to improve care delivery, go to kp.org/future.
About Kaiser Permanente
Kaiser Permanente is shaping the future of health care. We are America's leading health care provider and not-for-profit health plan. Founded in 1945, our mission is to provide high-quality, affordable health care services to improve the health of our members and the communities we serve. We currently serve 8.6 million members in nine states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to www.kp.org/newscenter.
|SOURCE Kaiser Permanente|
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