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Kaiser Foundation Health Plan and Hospitals Reports First Quarter 2008 Financial Results
Date:5/5/2008

ntal and workplace safety.

"We are pleased that our financial performance, despite a challenging economic environment, allows us to continue investing in our technology and facilities," said Executive Vice President and Chief Financial Officer Kathy Lancaster. "These important investments are helping us enhance the care and service we provide to our members and the communities we serve."

Kaiser Permanente's electronic health record project KP HealthConnect(TM) is producing benefits toward improving quality, service and patient safety. In April 2008 KFHP/H made outpatient medical records available for all of its 8.7 million members through the completion of its ambulatory electronic health record implementation. In addition, all members can securely access their personal health records and communicate with their physicians through kp.org.

"One of our goals is to enhance quality of care and service by becoming a world leader in electronic connectivity with members and patients," said Chairman and Chief Executive Officer George Halvorson. "That agenda is on track. Last year, members visited the kp.org site more than 33 million times to manage their health care online, with roughly 1.9 million members actively using My health manager. Our members also used the new e-messaging capability 3.6 million times, viewed lab results 10 million times, e-scheduled appointments 5 million times, and refilled 2.7 million prescriptions online. We are very happy with the levels of progress we are making in electronic connectivity."

A recent study of Kaiser Permanente's experience was published in the American Journal of Managed Care, illustrating how Web-based options are playing a larger role in doctor-patient interaction and are contributing to the total health and service satisfaction of Kaiser Permanente's members.

About Kaiser Permanente

Kaiser Permanente is America's leading integrated health system. Founded in 1945, it is a group practic
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SOURCE Kaiser Permanente
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