KLAS Ranks TeleTracking Bed Management S...( Category Leader in...),Health

"Category Leader" in year-end KLAS survey

PITTSBURGH, Jan. 10 /PRNewswire/ -- TeleTracking's BedManagement Suite(TM) was rated "Best in Category" by major healthcare providers who use automated patient flow software, according to leading healthcare market researcher KLAS.

The ranking was listed in the KLAS 2007 Top 20 Year-End Report Card, which presents evaluations by thousands of healthcare professionals of health information technology vendors in several categories.

The recognition follows a mid-year KLAS report released in August 2007, in which ninety-eight percent of current users said they would recommend TeleTracking to a friend or peer. In that report, users again ranked TeleTracking best in the bed management category, as well as best at:

-- Meeting deadlines

-- On-time implementation

-- Fair and complete contracts

-- Meeting expectations

-- Performance satisfaction

-- Proactive service

-- Highest quality custom work

-- Training

-- Timely release of enhancements

-- Budget adherence

-- Staff and support

In its category report, the market research firm said the install base for bed management systems is dominated by "best of breed" bed management vendors. According to the report, TeleTracking "clearly has the most sites live," with over 700 clients and 1400 plus installations. The firm noted that competitors Premise and Hill-Rom NaviCare have far fewer installs and that vendors ACS/New Age and Awarix can point to less than six standalone live organizations, while StatCom and Radianse have less than two live organizations each.

In general, most providers are clearly pleased with bed management solutions, the KLAS report noted. In fact, comments of providers were 100 percent positive regarding "future outlook," indicating that providers are pleased with what they have and are excited about the future.

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