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K9 Dog Park Announces Highest Ratings Ever in Client Satisfaction
Date:8/14/2014

Escondid, California (PRWEB) August 14, 2014

K9 Dog Park, a wholly owned subsidiary of Puppies Dot Com, LLC, announced today that client satisfaction is at an all-time high due to customer experience, owner participation, employee training and virtually no turnover of key employees. Owner Penny DiLoreto commented, “My entire focus is on how to make K9 Dog Park a better experience for our clients every time they come into our store. That cannot be done without employee training and attention to the details.”

K9 Dog Park measures customer satisfaction on a daily basis using Listen360, for immediate feedback. Listen360 samples client experience daily after a service is provided and the client leaves the facility. Additionally, K9 Dog Park also pays attention to client feedback from social media at Yelp, Google+, Groupon, and Living Social. When evaluated independently or aggregate, client satisfaction at K9 Dog Park is at the highest level in the company’s two and a half year history scoring the equivalent of 4.5 to 5 Stars in all mediums.

To improve customer satisfaction, client input is taken seriously and acted upon. According to DiLoreto, K9 Dog Park clients requested new
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