Navigation Links
K9 Dog Park Announces Highest Ratings Ever in Client Satisfaction
Date:8/14/2014

Escondid, California (PRWEB) August 14, 2014

K9 Dog Park, a wholly owned subsidiary of Puppies Dot Com, LLC, announced today that client satisfaction is at an all-time high due to customer experience, owner participation, employee training and virtually no turnover of key employees. Owner Penny DiLoreto commented, “My entire focus is on how to make K9 Dog Park a better experience for our clients every time they come into our store. That cannot be done without employee training and attention to the details.”

K9 Dog Park measures customer satisfaction on a daily basis using Listen360, for immediate feedback. Listen360 samples client experience daily after a service is provided and the client leaves the facility. Additionally, K9 Dog Park also pays attention to client feedback from social media at Yelp, Google+, Groupon, and Living Social. When evaluated independently or aggregate, client satisfaction at K9 Dog Park is at the highest level in the company’s two and a half year history scoring the equivalent of 4.5 to 5 Stars in all mediums.

To improve customer satisfaction, client input is taken seriously and acted upon. According to DiLoreto, K9 Dog Park clients requested new services which leading the company to expand service offerings. Now K9 Dog Park is a full-service dog care business. In February the company added Doggy Daycare and Overnight Dog Boarding in custom built suites. Then, in March added low-cost vaccinations through a local veterinarian brought in-house. Finally, in June K9 Dog Park added canine teeth cleaning. The veterinarian is available at to K9 Dog Park every two-weeks to provide the vaccination and teeth cleaning services at a fraction of the cost local veterinarians charge. DiLoreto said, “Now our clients have little need to go elsewhere for their dog service needs. We offer dog training, grooming, daycare, boarding, veterinary services and retail.”

To stay focused on the business and in touch with their clients, Penny and her husband (David) participate daily and share the office routine by one of them being there nearly always. According to Mrs. DiLoreto, “David takes the morning shift and opens the daycare, receives clients and gets the day started; I come in later in the day allowing him to go home or do other things while I work with employee training, interact with clients to learn client and employee needs and how we might meet them. This schedule allows each of us to take a break but also for one of us to be there nearly at all times.”

A major focus at K9 Dog Park has always been employees, but now with daycare and boarding, the bar has been raised. K9 Dog Park employees are taught to be animal behaviorists by learning dog body language, proper interaction and dog training. Mrs. DiLoreto commented, “We want this to be a dog-safe environment and fun. We always have someone interacting with the dogs because it is important for the dog’s safety. However, it also creates a fun time for them. When I see a dog pulling on their owner’s leash to get in our door it warms my heart because I know that we have happy dogs and happy owners.”

Read the full story at http://www.prweb.com/releases/2014/08/prweb12096254.htm.


'/>"/>
Source: PRWeb
Copyright©2014 Vocus, Inc.
All rights reserved

Related medicine news :

1. Elsevier announces the launch of open access journal: Neurobiology of Stress
2. Elsevier announces 2013 Journal Impact Factor highlights
3. ChanTest Announces a Global Campaign to Share New Findings and Developments in Cystic Fibrosis (CF) Research
4. Phytomer Announces REMODÈLE Tonic Body Gel
5. Major Pipette Distributor Pipette.com Announces the Addition of the VistaLab Ovation M Pipette to their Product Line
6. Poison Prevention Week Council Announces Poster Contest Winners
7. Appy Pie Announces BRB Oldies Radio as App of the Month
8. FitBody Personal Training, LLC Announces New Cardio Blast Class
9. ForeverGreen Worldwide Corporation Announces Conference Call
10. Insight To Recovery Announces "No One Turned Away For Drug and Alcohol Treatment" Campaign
11. Holon Solutions Announces that the State of Texas is Using Its Health Information Exchange (HIE) Technology to Help More Smokers Kick the Tobacco Habit
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/10/2016)... ... February 10, 2016 , ... As part of its ongoing series of ... Each webinar features a dynamic expert and thoughtful presentation to give attendees a ... facilities. Both events are free to attend, but registration is required. ...
(Date:2/10/2016)... ... February 10, 2016 , ... Emergency rooms provide emergency care to stabilize ... can leave patients with dental emergencies at risk of losing a tooth or their ... care. , Common dental emergencies include:, , Avulsed or ...
(Date:2/10/2016)... ... February 10, 2016 , ... Intalere’s 2016 Executive ... than 200 of the country’s top healthcare executives to share insights on transformational ... of the Forum is the provider-centric perspective, experience, expertise and strategy shared by ...
(Date:2/10/2016)... ... February 10, 2016 , ... ... award winner and inspirational speaker Jan Fox will serve as keynote speaker at ... will provide participants with tools to more effectively communicate with their own organizational ...
(Date:2/10/2016)... ... February 10, 2016 , ... Everseat has joined ... readily available to physicians. The integration will enable Allscripts users to post open ... Everseat’s free mobile app. , The partnership gives Everseat substantial added power to ...
Breaking Medicine News(10 mins):
(Date:2/10/2016)... -- CSI Specialty Group (CSI) expanded its specialty pharmacy ... Pharmacy Podcast. A free, weekly show, the Specialty Pharmacy ... discussion and context amongst specialty pharmacy peers and professionals. ... The Specialty Pharmacy Podcast, hosted by industry leader ... DiMascio, CHE, CMCE, CPC, is available for streaming and/or ...
(Date:2/10/2016)... and SAN DIEGO , Feb. 10, ... global leader in viral gene therapy manufacturing, and Renova™ ... congestive heart failure and other chronic diseases, have entered ... manufacturing process and produce cGMP-grade RT-100 (Ad5.hAC6) Drug Product ... --> --> This relationship ...
(Date:2/10/2016)... -- Urologix, the market leader for in-office minimally invasive ... (BPH), announces new private ownership and is operating as ... industry veteran of more than 20 years, has been ... Plymouth, Minn. The company,s two ... RF Therapy, will continue to be broadly available and ...
Breaking Medicine Technology: