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John Hancock Selects CHCS Services to Manage Long-Term Care Insurance Provider Discount and Caregiver Programs
Date:5/14/2009

referral fees.

The ability to negotiate discounts on behalf of insured individuals and their family members. Average discounts for CHCS providers range from 5 percent to 25 percent, which can result in significant savings for policyholders and their families every year.

Customized policyholder recommendations and quality reports on CHCS network providers.

A Care Advocacy program for policyholders and their families at the time new care services are needed. Through the program, CHCS provides families with an eldercare specialist who will work with them to identify providers most appropriate for the type of care needed.

A robust website for policyholders and their families including:

  • Extensive caregiver assessment, planning and training tools
  • Information about home modifications
  • Professional advice
  • Medicare information
  • 24/7 eldercare counsel
  • Direct web links regarding medical conditions
  • Access to an eldercare specialist

Easy agent/broker access to CHCS for informational requests they may make on behalf of their clients.

Harrison added, "John Hancock prides itself on the level of caring and support that we provide to our claimants. While most people associate the value of long-term care insurance with the financial benefit it provides, services like these can make an enormous difference for policyholders and their families by giving them the information they need to make well-informed care decisions."

About John Hancock Long-Term Care Insurance

John Hancock is one of the largest providers of LTC insurance with more than 1,000,000 LTC policyholders and $1.5 billion of in-force LTC insurance premium.(1) The company holds $9.4 bil
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SOURCE John Hancock
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