Navigation Links
J.D. Power and Associates Reports: The Nebraska Medical Center Recognized for Providing an Outstanding Inpatient Experience for a Third Consecutive Year, and for Providing an Outstanding Cardiovascular Experience

WESTLAKE VILLAGE, Calif., Feb. 7 /PRNewswire/ -- The Nebraska Medical Center, a 689-bed, not-for-profit acute care hospital in Omaha, Neb., has been recognized for a third consecutive year for service excellence under the J.D. Power and Associates Distinguished Hospital Program(SM). This distinction acknowledges a strong commitment by The Nebraska Medical Center to provide its patients with "An Outstanding Inpatient and Cardiovascular Experience."


"Because patients place a high value on the service aspects of their hospital stay, providing them with a consistent, positive experience year after year is as important to hospitals as it is to businesses in any other service industry," said David Stefan, executive director of the healthcare division of J.D. Power and Associates.

The service excellence distinction was determined by surveying a random sample of recently discharged Nebraska Medical Center patients on their hospital stay and comparing the results to the national benchmark established by the annual J.D. Power and Associates National Hospital Service Performance Study(SM).

The telephone-based research conducted among inpatients focused on five key drivers of patient satisfaction with their overall hospital experience. These drivers, which were identified in the national study, are: dignity and respect; speed and efficiency; comfort; information and communication; and emotional support.

The Nebraska Medical Center exceeded the national benchmark study score for overall inpatient and cardiovascular satisfaction. Compared with the national study, The Nebraska Medical Center performed well in speed and efficiency. In particular, inpatients gave high marks with regard to the speed and efficiency of testing and treatment personnel, and in the availability of the doctor.

Nebraska's inpatient performance scores were also high compared with the national study in the area of overall comfort, particularly regarding nurses' concern for comfort during procedures and controlling pain.

Patients were asked to rate their level of trust and confidence in the hospital after their visit. Three of four cardiovascular patients and two of three inpatients indicate they have more or much more trust and confidence in the hospital after their most recent visit.

Non-government, acute-care hospitals throughout the nation are eligible for the J.D. Power and Associates Distinguished Hospital recognition for inpatient, emergency department, outpatient, and maternity services. Distinction is valid for one year, after which the hospital may reapply for this recognition.

About J.D. Power and Associates

Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services firm operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

About The McGraw-Hill Companies

Founded in 1888, The McGraw-Hill Companies (NYSE: MHP) is a leading global information services provider meeting worldwide needs in the financial services, education and business information markets through leading brands such as Standard & Poor's, McGraw-Hill Education, BusinessWeek and J.D. Power and Associates. The Corporation has more than 280 offices in 40 countries. Sales in 2007 were $6.8 billion. Additional information is available at

Media Relations Contacts:

John Tews Andrea McMaster

J.D. Power and Associates The Nebraska Medical Center

Troy, Mich. Omaha, Neb. 68105

(248) 312-4119 (402) 559-7037

Paul Baltes

The Nebraska Medical Center

Omaha, Neb. 68105

(402) 552-2282

No advertising or other promotional use can be made of the information in this release without the express prior written consent of J.D. Power and Associates.

SOURCE J.D. Power and Associates
Copyright©2008 PR Newswire.
All rights reserved

Related medicine news :

1. The SCOOTER Store Donates Power Wheelchair to New Braunfels Car Crash Victim
2. Integrated Laser Therapies Launches, Offers Low-power, Therapeutic Laser Devices and Training for Therapists and Consumers
3. Scooter Store Executives to Deliver Power Wheelchair Donation to New Braunfels Car Crash Victim
4. HealthCare Partners Physicians Join Blue Cross of California Power Select HMO Network
5. Linda Ellerbee to Present Keynote at URACs Best Practices in Consumer Empowerment and Protection Awards Program
6. Former Actor has Mobility Restored With Power Wheelchair Gift From The Scooter Store
7. Senior Citizens Bureau Empowers Todays Seniors: National Non-profit Serves as Community Resource for Seniors, Their Children, Caregivers and Even Advocates
8. Disabled Sacramento Woman, 110, Receives Power Wheelchair Donation from The SCOOTER Store
9. Varian and BrainLAB Announce Rapid Uptake of Powerful and Versatile Radiosurgery Platform
10. Flourish Studios Launches Campaign With Empower Public Relations
11. Lighting up the powerful global smoking lobby
Post Your Comments:
(Date:11/27/2015)... ... November 27, 2015 , ... ... toilets were," said an inventor from Hillside, N.J. "Many people catch diseases simply ... so that individuals will always be protected from germs." , He developed the ...
(Date:11/27/2015)... ... November 27, 2015 , ... Consistent ... sharing, the 2016 Building Better Radiology Marketing Programs meeting will showcase ... Sunday, March 6, 2016, at Caesars Palace in Las Vegas with a pre-conference ...
(Date:11/27/2015)... ... November 27, 2015 , ... CBD College is proud to announce ... (CAAHEP) awarded accreditation to its Diagnostic Medical Sonography program. CBD College is honored to ... of twelve colleges and universities in the state of California make the cut. CBD ...
(Date:11/26/2015)... MI (PRWEB) , ... November 26, 2015 , ... ... for substance abuse located in central Michigan, have come together on Thanksgiving Day ... specially produced video, available for viewing on the Serenity Point YouTube channel, patients ...
(Date:11/26/2015)... ... November 26, 2015 , ... Jobs in hospital medical laboratories ... and offered by healthcare staffing agency Aureus Medical Group . These ... October 2015 among those searching for healthcare jobs through the company’s website, ...
Breaking Medicine News(10 mins):
(Date:11/26/2015)... , November 26, 2015 ... Juntendo universitetssjukhus ser potential att använda ... magnetresonansbilder (MR-bilder) för patienter med multipel ... ett forskningsavtal med SyntheticMR AB för att ... forskningsprojekt på sjukhuset. Med SyMRI kan man ...
(Date:11/26/2015)... PUNE, India , November 26, ... --> --> ... Research Report" and "Investigation Report on ... 2019 and 2021 forecasts data and ... library. . ...
(Date:11/26/2015)... 2015 ) ... "Radioimmunoassay Market by Type (Reagents & Kits, ... Clinical Diagnostic Labs), Application (Research, Clinical Diagnostics), ... report to their offering. --> ... of the "Radioimmunoassay Market by Type ...
Breaking Medicine Technology: