J.D. Power and Associates Reports: The Nebraska Medical Center Recognized for Providing an Outstanding Inpatient Experience for a Third Consecutive Year, and for Providing an Outstanding Cardiovascular ... ( WESTLAKE VILLAGE Calif. Feb. 7 /-...)

HOME >> MEDICINE >> NEWS

J.D. Power and Associates Reports: The Nebraska Medical Center Recognized for Providing an Outstanding Inpatient Experience for a Third Consecutive Year, and for Providing an Outstanding Cardiovascular Experience

Date:2/7/2008

WESTLAKE VILLAGE, Calif., Feb. 7 /PRNewswire/ -- The Nebraska Medical Center, a 689-bed, not-for-profit acute care hospital in Omaha, Neb., has been recognized for a third consecutive year for service excellence under the J.D. Power and Associates Distinguished Hospital Program(SM). This distinction acknowledges a strong commitment by The Nebraska Medical Center to provide its patients with "An Outstanding Inpatient and Cardiovascular Experience."

(Logo: http://www.newscom.com/cgi-bin/prnh/20050527/LAF028LOGO-a)

"Because patients place a high value on the service aspects of their hospital stay, providing them with a consistent, positive experience year after year is as important to hospitals as it is to businesses in any other service industry," said David Stefan, executive director of the healthcare division of J.D. Power and Associates.

The service excellence distinction was determined by surveying a random sample of recently discharged Nebraska Medical Center patients on their hospital stay and comparing the results to the national benchmark established by the annual J.D. Power and Associates National Hospital Service Performance Study(SM).

The telephone-based research conducted among inpatients focused on five key drivers of patient satisfaction with their overall hospital experience. These drivers, which were identified in the national study, are: dignity and respect; speed and efficiency; comfort; information and communication; and emotional support.

The Nebraska Medical Center exceeded the national benchmark study score for overall inpatient and cardiovascular satisfaction. Compared with the national study, The Nebraska Medical Center performed well in speed and efficiency. In particular, inpatients gave high marks with regard to the speed and efficiency of testing and treatment personnel, and in the availability of the doctor.

0

GOOD

Page: 1 2 3
Related medicine news :

1. The SCOOTER Store Donates Power Wheelchair to New Braunfels Car Crash Victim
2. Integrated Laser Therapies Launches, Offers Low-power, Therapeutic Laser Devices and Training for Therapists and Consumers
3. Scooter Store Executives to Deliver Power Wheelchair Donation to New Braunfels Car Crash Victim
4. HealthCare Partners Physicians Join Blue Cross of California Power Select HMO Network
5. Linda Ellerbee to Present Keynote at URACs Best Practices in Consumer Empowerment and Protection Awards Program
6. Former Actor has Mobility Restored With Power Wheelchair Gift From The Scooter Store
7. Senior Citizens Bureau Empowers Todays Seniors: National Non-profit Serves as Community Resource for Seniors, Their Children, Caregivers and Even Advocates
8. Disabled Sacramento Woman, 110, Receives Power Wheelchair Donation from The SCOOTER Store
9. Varian and BrainLAB Announce Rapid Uptake of Powerful and Versatile Radiosurgery Platform
10. Flourish Studios Launches Campaign With Empower Public Relations
11. Lighting up the powerful global smoking lobby

Post Your Comments:

J.D. Power and Associates Reports: The Nebraska Medical Center Recognized for Providing an Outstanding Inpatient Experience for a Third Consecutive Year, and for Providing an Outstanding Cardiovascular ...( WESTLAKE VILLAGE Calif. Feb. 7 /-...),Health