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J.D. Power and Associates Reports: Satisfaction with Health Plans Varies Dramatically From Region To Region, Largely Due to Poor Communication From Insurance Providers
Date:4/30/2008

Health Alliance Plan 772 5

BlueCross BlueShield 754 3

Michigan Region Average 753 3

Priority Health 737 2

Aetna 712 2

Minnesota-Wisconsin Region

(Based on a 1,000-point scale)

J.D. Power.com

Power Circle

Provider Index Ratings

Score For Consumers

HealthPartners 768 5

BlueCross BlueShield of Minnesota 746 4

Minnesota/Wisconsin Region Average 729 3

Medica Health Plans 711 2

Humana of Wisconsin 711 2

United Healthcare of Wisconsin, Inc. 698 2

Anthem BlueCross BlueShield of Wisconsin 697 2

New England Region

(Based on a 1,000-point scale)

J.D. Power.com

Power Circle

Provider Index Ratings

Score For Consumers

Anthem BlueCross BlueShield of Connecticut 772 5

Harvard Pilgrim Health Care 771 5

BlueCross and BlueShield of Massachusetts 751 4

Tufts Associated Health Plans
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SOURCE J.D. Power and Associates
Copyright©2008 PR Newswire.
All rights reserved

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