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J.D. Power and Associates Reports: Satisfaction with Health Plans Varies Dramatically From Region To Region, Largely Due to Poor Communication From Insurance Providers
Date:4/30/2008

Shield of Iowa 742 5

United Healthcare of the Midwest, Inc. 740 5

BlueCross BlueShield of Nebraska 740 5

BlueCross BlueShield of Kansas 733 3

Heartland Region Average 731 3

BlueCross BlueShield of Kansas City 729 3

BlueCross BlueShield of Missouri 718 2

Included in the Heartland Region are: Iowa, Kansas, Missouri and Nebraska.

Illinois-Indiana Region

(Based on a 1,000-point scale)

J.D. Power.com

Power Circle

Provider Index Ratings

Score For Consumers

BlueCross BlueShield of Illinois 729 5

Anthem BlueCross BlueShield of Indiana 727 5

CIGNA of Illinois, Inc. 719 3

Illinois/Indiana Region Average 719 3

Humana of Illinois 716 3

Aetna (Illinois) 716 3

United Healthcare of Illinois, Inc. 692 2

UniCare 676 2

Michigan

(Based on a 1,000-point scale)

J.D. Power.com

Power Circle

Provider Index Ratings

Score For Consumers


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SOURCE J.D. Power and Associates
Copyright©2008 PR Newswire.
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