Study results by region are:
BlueCross BlueShield of Arizona ranks highest, receiving a satisfaction
index score of 763 on a 1,000-point scale.
Kaiser Foundation Health Plan of California ranks highest with 755.
Kaiser Foundation Health Plan of Colorado ranks highest with 748.
East South Central Region
BlueCross BlueShield of Alabama ranks highest with 759.
BlueCross BlueShield of Florida ranks highest for the second consecutive year with 751.
Ranking highest in the Heartland region is Wellmark BlueCross
BlueShield of Iowa with 742.
BlueCross BlueShield of Illinois ranks highest, earning a score of 729.
Health Alliance Plan of Michigan ranks highest with 772.
HealthPartners ranks highest with 768.
New England Region
Anthem BlueCross BlueShield of Connecticut ranks highest with 772.
New York-New Jersey Region
United Healthcare (New Jersey/New York) ranks highest with 749.
Group Health Cooperative ranks highest with 778.
Humana of Ohio ranks highest in customer satisfaction with 748.'/>"/>
|SOURCE J.D. Power and Associates|
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