J.D. Power and Associates Reports: HealthFusion Recognized for Providing an Outstanding Customer Service ...(nce saidDr. Sol Lizerbram chairman of H...),Health
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J.D. Power and Associates Reports: HealthFusion Recognized for Providing an Outstanding Customer Service Experience
Date:4/14/2008
nce," said Dr. Sol Lizerbram, chairman of HealthFusion. "The distinction of being the first healthcare clearinghouse/practice management system company to be the recipient of this prestigious J.D. Power and Associates recognition is a tribute to everyone involved in our organization."
The Call Center Certification Program was launched by J.D. Power and Associates in 2004 to evaluate overall customer satisfaction with call centers and to help call centers in various industries increase their efficiency and effectiveness by establishing best practices for handling service calls.
There are more than 75,000 call centers in North America and an estimated 125,000 worldwide that help customers with product and service questions across a multitude of industries, ranging from credit cards, financial services, investment services, utilities, service warranty and insurance to telecommunications, healthcare and office products.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services firm operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.
About The McGraw-Hill Companies
Founded in 1888, The McGraw-Hill Companies (NYSE: MHP) is a leading
global information services provider meeting worldwide needs in the
financial services, education
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