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J.D. Power and Associates Reports: Hackensack University Medical Center Recognized as First Hospital to Achieve Distinction for Providing an Outstanding Inpatient Experience in All Four Service Areas
Date:9/13/2007

or inpatient service in the areas of speed and efficiency, the nurses' execution of regular duties and in the overall comfort of its facilities. Additionally, Hackensack's emergency department and maternity services performed well in providing patients with a comfortable experience, while outpatients of the hospital gave high marks to the facility staff for their care and concern for the patient's well-being.

In all four areas, patients were asked to rate their level of trust and confidence in the hospital. More than 60 percent indicated that they had a higher level of trust and confidence in Hackensack after their recent visit.

Non-government, acute-care hospitals throughout the nation are eligible for the J.D. Power and Associates Distinguished Hospital recognition for excellence in inpatient, emergency department, outpatient, and maternity services. Distinction is valid for one year, after which the hospital may reapply for this recognition.

About J.D. Power and Associates

Headquartered in Westlake Village, Calif., J.D. Power and Associates is an ISO 9001-registered global marketing information services firm operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies. About The McGraw-Hill Companies Founded in 1888, The McGraw-Hill Companies (NYSE: MHP) is a leading global information services provider meeting
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SOURCE J.D. Power and Associates
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