-- 1987: International Automotive Roundtable and SuperDealer Roundtables
meet for the first time.
-- 1987: U.S. Automotive Initial Quality Study (IQS) and U.S. Automotive
Media Study debut.
-- 1988: Joint venture in Japan is established and later becomes a wholly
owned subsidiary responsible for business in Asia Pacific.
-- 1989: The first automotive syndicated study trophy award was issued by
J.D. Power and Associates. Acura ranked highest in the 1989 U.S.
Automotive Customer Satisfaction Index (CSI) Study.
-- 1989: The first regional office opens in Troy, Michigan led by Steve
-- 1990: Power Information Network (PIN) launches. PIN is a unique,
nationwide data collection system based on the gathering and analysis
of daily new-vehicle retail transaction data from automotive
dealerships across the United States.
-- 1992: Travel practice area is established.
-- 1992: J.D. Power III receives a Distinguished Service Citation from
the Automotive Hall of Fame.
-- 1994: JDPA's rapid international expansion, led by J.D. Power IV,
begins in Toronto, Canada.
-- 1995: The firm's first European location opens in the UK.
-- 1995: Telecom practice area is established.
-- 1996: Stephen C. Goodall named President.
-- 1997: Homebuilder practice area is established.
-- 1999: JD Power.com is launched: Power Circle Ratings bring syndicated
study highlights directly to consumers without charge.
-- 1999: An office in Singapore was opened to broaden J.D. Power Asia
Pacific's activities in Asia.
-- 2000: JDPA announces its joint venture in Australia.
-- 2000: First syndicated study launches in China.
-- 2001: Healthcare practice area is established.
|SOURCE J.D. Power and Associates|
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