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Interactive Patient Television Drives Patient Satisfaction, LodgeNet Healthcare Study Shows
Date:2/25/2008

and more healthcare organizations recognize the benefits for their patients and their organization's satisfaction scores."

LodgeNet Healthcare's research also identified further benefits that interactive patient television holds for hospitals, and which could help drive demand for such systems, including:
-- Patients expect to be able to easily access features such as TV

programming, hospital information, patient surveys, medical

information, meal menus and staff members, and rate these aspects as

important elements of their hospital stay.

-- Patients and their families were more likely to recommend hospitals

with an interactive system to others.

-- Patients in hospitals with an interactive system were more likely to

receive patient education to assist with their care during and

post-hospitalization.

-- Patients staying in hospitals without an interactive television system

were more likely to address non-clinical requests to nurses, but less

likely to have those requests fulfilled in a timely fashion.

The LodgeNet Healthcare group was started in 2006 to deploy and manage interactive patient television systems that keep patients entertained and informed during what can be a stressful time. As will be demonstrated at HIMSS, the system enables patient education, which can be a significant factor in improving clinical outcomes; and it allows patients to make non-clinical requests (e.g., for pillows or room cleaning) directly to the hospital's fulfillment group for quick efficient handling. In addition, the system offers hospital patients the movies, music, and games that LodgeNet Interactive has provided to hotel guests for almost three decades.

2007 was a year of strong growth for the group. In the past year, LodgeNet Healthcare more than doubled its number of contracted facilities, which included such major customers as Edward Hospital in New Orle
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SOURCE LodgeNet Healthcare
Copyright©2008 PR Newswire.
All rights reserved

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