LodgeNet Healthcare's research also identified further benefits that
interactive patient television holds for hospitals, and which could help
drive demand for such systems, including:
-- Patients expect to be able to easily access features such as TV
programming, hospital information, patient surveys, medical
information, meal menus and staff members, and rate these aspects as
important elements of their hospital stay.
-- Patients and their families were more likely to recommend hospitals
with an interactive system to others.
-- Patients in hospitals with an interactive system were more likely to
receive patient education to assist with their care during and
-- Patients staying in hospitals without an interactive television system
were more likely to address non-clinical requests to nurses, but less
likely to have those requests fulfilled in a timely fashion.
The LodgeNet Healthcare group was started in 2006 to deploy and manage interactive patient television systems that keep patients entertained and informed during what can be a stressful time. As will be demonstrated at HIMSS, the system enables patient education, which can be a significant factor in improving clinical outcomes; and it allows patients to make non-clinical requests (e.g., for pillows or room cleaning) directly to the hospital's fulfillment group for quick efficient handling. In addition, the system offers hospital patients the movies, music, and games that LodgeNet Interactive has provided to hotel guests for almost three decades.
2007 was a year of strong growth for the group. In the past year,
LodgeNet Healthcare more than doubled its number of contracted facilities,
which included such major customers as Edward Hospital in New Orle
|SOURCE LodgeNet Healthcare|
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