Navigation Links
Indosoft announces enhancements to its Visual IVR Builder for Q-Suite 5.7
Date:3/24/2013

Fredericton, NB (PRWEB) March 24, 2013

Indosoft Inc. announced today the general availability of its enhanced Visual IVR Builder with the release of Q-Suite 5.7.2. This enhancement offers a superior GUI based Visual IVR Builder tool to enable customers to develop effective and powerful Interactive Voice Response systems. This is one more powerful tool available within Q-Suite for setting up medium and large multi-tenant contact center services using Asterisk.

For inbound contact centers, Q-Suite IVR Builder serves as an effective tool for increasing efficiency and reducing customer wait times. It comes with a large library of functions within an intuitive visual tool to build call-flows to leverage both data and technology for better customer management. For example, for effective call handling and distribution, an IVR can interact with available databases to identify priority callers, retrieve caller data and associated parameters appropriately. Customer experience can be further enhanced by incorporating third party libraries for TTS (Text to Speech) and ASR (Automatic Speech Recognition) into the Dialplan Builder.

Q-Suite is an enterprise class multi-tenant contact center solution with a scalable ACD for Asterisk clusters. It offers High Availability and Call Survival for mission critical applications through its Overseer Watchdog system. Cloud and customer premise installations benefit from its rich tool-sets. The Visual Call Flow Builder is one such tool within this call center software that unleashes the functionality of the Q-Suite ACD and the underlying Asterisk PBX.

“A dynamic visual modeling tool for building Call Flow and IVR is an absolute necessity for modern contact center operations. We set out to build a vivid and intuitive tool to create and deploy powerful IVR applications within Q-Suite,” says Gabriel Bourque, Chief Executive Officer at Indosoft. “The release of Q-Suite 5.7.2 with rich tools like the Visual Dialplan Builder, offers a truly advanced and cost-effective contact center solution for Asterisk.”

About Indosoft
Indosoft, Inc. is a global provider of call center software for Asterisk. It has been deploying Q-Suite around the world for over twelve years. It also licenses its ACD for Asterisk with .NET and XML library to enterprises utilizing Asterisk in their product line. Its multi-tenant contact center software is also made available to its partners as a private label solution.

Read the full story at http://www.prweb.com/releases/2013/3/prweb10562742.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. PotLocator Announces Sponsorship of the 2013 Bay Area Hempfest
2. Fertility & Genetics Announces Fertility Education Seminars & IVF Cycle Giveaway
3. hCGTreatments / Diet Doc hCG Diets & Weight Loss Plans Announces New Low Pricing for Prescription hCG and Prescription Diet Pills
4. Paragon BioTeck, Inc. Announces FDA Approval of Phenylephrine Hydrochloride Ophthalmic Solution, USP 2.5% and 10%
5. hCGTreatments / Diet Doc hCG Diets & Weight Loss Plans Announces Price Match Guarantee for Comparable Medical Weight Loss Plans
6. Number One Provider of Hearing Aids in Medford OR, Imaginears, Announces Launch of New Website
7. Sharon Kleyne Announces Investment into Fresh Water IP Technology
8. Manatee Works Announces Second Generation Mobile Decoding Engine
9. Depression Treatment Center.com Announces 2013 Blog Award Winners
10. Cornell Dubilier Announces Long-Life Ultracapacitors
11. MyoNatural Announces New Offer for Chiropractors and Doctors Offices Around the US
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/8/2016)... Washington, D.C. (PRWEB) , ... February 08, 2016 ... ... has officially launched its newly redesigned website, federallabs.org . The site houses ... technologies or license available federal technologies through the process called technology transfer (T2). ...
(Date:2/8/2016)... Houma, LA (PRWEB) , ... February 08, 2016 ... ... Louisiana from offices in Houma, LA, celebrates the beginning of a new charity ... raised to assist Court Appointed Special Advocates (CASA). In the belief that children ...
(Date:2/8/2016)... ... February 08, 2016 , ... Brenton Engineering , ... bags, and flow wrapped products at WestPack 2015, February 9-11, in Anaheim, California. ... up to semi-automatic or fully-automatic case packing with a small footprint, rugged, highly ...
(Date:2/8/2016)... ... February 08, 2016 , ... Steve Helwig & Associates Insurance ... new community enrichment program, has teamed up with Citizens Opposed to Domestic Abuse in ... intimate abuse. To support all those victimized by the fear of violence in their ...
(Date:2/8/2016)... ... February 08, 2016 , ... Delta Dental of California and its affiliated ... , Gary D. Radine, who recently retired as president and CEO of Delta Dental ... 2015 CEO of the Year , helped lead the effort to raise funds for ...
Breaking Medicine News(10 mins):
(Date:2/5/2016)...  Patients in Alabama seeking prostate ... no longer have to travel out of state. Vituro ... Urology Centers of Alabama to provide a total prostate ... patients. Alabama is known ... prostate cancer using many different modalities. They are the largest ...
(Date:2/5/2016)...  Venice,s newest laser clinic, Physicians Advanced ... kind in the area and specializes in the ... The physician-owned and operated laser clinic is taking ... with its revitalizing skin care approach, unprecedented eVisit ... technology. http://photos.prnewswire.com/prnh/20160204/329957 --> ...
(Date:2/5/2016)... --> --> ... (Labor & Delivery) and Neonatal Care Equipment Market Ultrasound, ... Phototherapy/Jaundice Management Devices, CPAP, Capnograph, & Resuscitator) - Global ... the global market over the forecast period of 2015 ... Billion in 2015 and is poised to grow at ...
Breaking Medicine Technology: