Navigation Links
Indosoft announces enhancements to its Visual IVR Builder for Q-Suite 5.7
Date:3/24/2013

Fredericton, NB (PRWEB) March 24, 2013

Indosoft Inc. announced today the general availability of its enhanced Visual IVR Builder with the release of Q-Suite 5.7.2. This enhancement offers a superior GUI based Visual IVR Builder tool to enable customers to develop effective and powerful Interactive Voice Response systems. This is one more powerful tool available within Q-Suite for setting up medium and large multi-tenant contact center services using Asterisk.

For inbound contact centers, Q-Suite IVR Builder serves as an effective tool for increasing efficiency and reducing customer wait times. It comes with a large library of functions within an intuitive visual tool to build call-flows to leverage both data and technology for better customer management. For example, for effective call handling and distribution, an IVR can interact with available databases to identify priority callers, retrieve caller data and associated parameters appropriately. Customer experience can be further enhanced by incorporating third party libraries for TTS (Text to Speech) and ASR (Automatic Speech Recognition) into the Dialplan Builder.

Q-Suite is an enterprise class multi-tenant contact center solution with a scalable ACD for Asterisk clusters. It offers High Availability and Call Survival for mission critical applications through its Overseer Watchdog system. Cloud and customer premise installations benefit from its rich tool-sets. The Visual Call Flow Builder is one such tool within this call center software that unleashes the functionality of the Q-Suite ACD and the underlying Asterisk PBX.

“A dynamic visual modeling tool for building Call Flow and IVR is an absolute necessity for modern contact center operations. We set out to build a vivid and intuitive tool to create and deploy powerful IVR applications within Q-Suite,” says Gabriel Bourque, Chief Executive Officer at Indosoft. “The release of Q-Suite 5.7.2 with rich tools like the Visual Dialplan Builder, offers a truly advanced and cost-effective contact center solution for Asterisk.”

About Indosoft
Indosoft, Inc. is a global provider of call center software for Asterisk. It has been deploying Q-Suite around the world for over twelve years. It also licenses its ACD for Asterisk with .NET and XML library to enterprises utilizing Asterisk in their product line. Its multi-tenant contact center software is also made available to its partners as a private label solution.

Read the full story at http://www.prweb.com/releases/2013/3/prweb10562742.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. PotLocator Announces Sponsorship of the 2013 Bay Area Hempfest
2. Fertility & Genetics Announces Fertility Education Seminars & IVF Cycle Giveaway
3. hCGTreatments / Diet Doc hCG Diets & Weight Loss Plans Announces New Low Pricing for Prescription hCG and Prescription Diet Pills
4. Paragon BioTeck, Inc. Announces FDA Approval of Phenylephrine Hydrochloride Ophthalmic Solution, USP 2.5% and 10%
5. hCGTreatments / Diet Doc hCG Diets & Weight Loss Plans Announces Price Match Guarantee for Comparable Medical Weight Loss Plans
6. Number One Provider of Hearing Aids in Medford OR, Imaginears, Announces Launch of New Website
7. Sharon Kleyne Announces Investment into Fresh Water IP Technology
8. Manatee Works Announces Second Generation Mobile Decoding Engine
9. Depression Treatment Center.com Announces 2013 Blog Award Winners
10. Cornell Dubilier Announces Long-Life Ultracapacitors
11. MyoNatural Announces New Offer for Chiropractors and Doctors Offices Around the US
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:10/13/2017)... EDWARDSVILLE, Ill. (PRWEB) , ... ... ... University Edwardsville School of Pharmacy (SOP) alumni Hannah Randall, PharmD ‘17, and ... educated healthcare professionals on guideline updates for the primary prevention of cardiovascular ...
(Date:10/13/2017)... ... ... Ellevate Network, the leading network for professional women, brought together some of ... their inaugural Summit in New York City in June. The event was livestreamed with ... 3 million. To watch the Mobilize Women video, click here . , ...
(Date:10/13/2017)... (PRWEB) , ... October 13, 2017 , ... “The Journey: ... faced every danger possible to save lost souls in the Philippines. “The Journey: From ... Carole is a dedicated teacher of the Bible. She has taught all ages and ...
(Date:10/12/2017)... ... October 12, 2017 , ... ... meet the demand of today’s consumer and regulatory authorities worldwide. From Children’s to ... and tested to meet the highest standard. , These products are also: ...
(Date:10/12/2017)... ANGELES (PRWEB) , ... October 12, 2017 , ... ... Parsa Mohebi Hair Restoration, has recently contributed a medical article to the newly ... on cosmetictown.com. Dr. Mohebi’s article spotlights the hair transplant procedure known as ...
Breaking Medicine News(10 mins):
(Date:10/12/2017)... -- West Pharmaceutical Services, Inc. (NYSE: WST), ... administration, today announced that it will release third-quarter 2017 ... 26, 2017, and will follow with a conference call ... a.m. Eastern Time. To participate on the call, please ... is 94093362. A ...
(Date:10/11/2017)... 2017  Hill-Rom Holdings, Inc. ("Hill-Rom") (NYSE: HRC), today ... Las Piedras, Puerto Rico , where ... Following a comprehensive ... minor structural damage, temporary loss of power and minimal ... completed, manufacturing operations have resumed, and the company expects ...
(Date:10/5/2017)... , Oct. 5, 2017  In response ... of Oral and Maxillofacial Surgeons (AAOMS) released prescribing ... – to be used as a first-line therapy ... Recognizing the ... AAOMS White Paper "Opioid Prescribing: Acute and Postoperative ...
Breaking Medicine Technology: