Navigation Links
Indosoft announces enhancements to its Visual IVR Builder for Q-Suite 5.7
Date:3/24/2013

Fredericton, NB (PRWEB) March 24, 2013

Indosoft Inc. announced today the general availability of its enhanced Visual IVR Builder with the release of Q-Suite 5.7.2. This enhancement offers a superior GUI based Visual IVR Builder tool to enable customers to develop effective and powerful Interactive Voice Response systems. This is one more powerful tool available within Q-Suite for setting up medium and large multi-tenant contact center services using Asterisk.

For inbound contact centers, Q-Suite IVR Builder serves as an effective tool for increasing efficiency and reducing customer wait times. It comes with a large library of functions within an intuitive visual tool to build call-flows to leverage both data and technology for better customer management. For example, for effective call handling and distribution, an IVR can interact with available databases to identify priority callers, retrieve caller data and associated parameters appropriately. Customer experience can be further enhanced by incorporating third party libraries for TTS (Text to Speech) and ASR (Automatic Speech Recognition) into the Dialplan Builder.

Q-Suite is an enterprise class multi-tenant contact center solution with a scalable ACD for Asterisk clusters. It offers High Availability and Call Survival for mission critical applications through its Overseer Watchdog system. Cloud and customer premise installations benefit from its rich tool-sets. The Visual Call Flow Builder is one such tool within this call center software that unleashes the functionality of the Q-Suite ACD and the underlying Asterisk PBX.

“A dynamic visual modeling tool for building Call Flow and IVR is an absolute necessity for modern contact center operations. We set out to build a vivid and intuitive tool to create and deploy powerful IVR applications within Q-Suite,” says Gabriel Bourque, Chief Executive Officer at Indosoft. “The release of Q-Suite 5.7.2 with rich tools like the Visual Dialplan Builder, offers a truly advanced and cost-effective contact center solution for Asterisk.”

About Indosoft
Indosoft, Inc. is a global provider of call center software for Asterisk. It has been deploying Q-Suite around the world for over twelve years. It also licenses its ACD for Asterisk with .NET and XML library to enterprises utilizing Asterisk in their product line. Its multi-tenant contact center software is also made available to its partners as a private label solution.

Read the full story at http://www.prweb.com/releases/2013/3/prweb10562742.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. PotLocator Announces Sponsorship of the 2013 Bay Area Hempfest
2. Fertility & Genetics Announces Fertility Education Seminars & IVF Cycle Giveaway
3. hCGTreatments / Diet Doc hCG Diets & Weight Loss Plans Announces New Low Pricing for Prescription hCG and Prescription Diet Pills
4. Paragon BioTeck, Inc. Announces FDA Approval of Phenylephrine Hydrochloride Ophthalmic Solution, USP 2.5% and 10%
5. hCGTreatments / Diet Doc hCG Diets & Weight Loss Plans Announces Price Match Guarantee for Comparable Medical Weight Loss Plans
6. Number One Provider of Hearing Aids in Medford OR, Imaginears, Announces Launch of New Website
7. Sharon Kleyne Announces Investment into Fresh Water IP Technology
8. Manatee Works Announces Second Generation Mobile Decoding Engine
9. Depression Treatment Center.com Announces 2013 Blog Award Winners
10. Cornell Dubilier Announces Long-Life Ultracapacitors
11. MyoNatural Announces New Offer for Chiropractors and Doctors Offices Around the US
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:6/27/2016)... ... 27, 2016 , ... TherapySites, the leading website ... Tennessee Counseling Association. This new relationship allows TherapySites to continue to ... adding exclusive benefits and promotional offers. , "TCA is extremely excited about this ...
(Date:6/27/2016)... KS (PRWEB) , ... June 27, 2016 , ... TopConsumerReviews.com ... retailers of Eyeglasses . , Millions of individuals in the United States and ... have become a way to both correct vision and make a fashion statement. Even ...
(Date:6/26/2016)... ... June 26, 2016 , ... Pixel Film Studios Released ... , "Film editors can give their videos a whole new perspective by using the ... CEO of Pixel Film Studios. , ProSlice Levels contains over 30 Different presets ...
(Date:6/26/2016)... ... June 26, 2016 , ... Many women are ... with endometriosis. These women need a treatment plan to not only alleviate symptoms ... can help for preservation of fertility and ultimately achieving a pregnancy. The specialists ...
(Date:6/25/2016)... ... ... closing of Bruton Memorial Library on June 21 due to a possible lice infestation, as ... of head lice: the parasite’s ability to live away from a human host, and to ... one in the event that lice have simply gotten out of control. , As lice ...
Breaking Medicine News(10 mins):
(Date:6/26/2016)... 2016 Jazz Pharmaceuticals plc (Nasdaq: ... Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended ("HSR"), ... Inc. ("Celator"; Nasdaq: CPXX ) expired effective ... As previously announced on May 31, 2016, ... agreement under which Jazz Pharmaceuticals has commenced a tender ...
(Date:6/26/2016)... 26, 2016 Story Highlights: ... models within the health care industry is causing providers ... , Deloitte offers a suite of solutions for ... impacting efficient cost optimization: labor resource analysis, revenue cycle ... facilitate better outcomes and better economics ...
(Date:6/24/2016)... 2016  Collagen Matrix, Inc., ("Collagen Matrix") the ... of collagen and mineral based medical devices for ... Bill Messer has joined the company as ... the growing portfolio of oral surgery, neurosurgery, orthopaedic ... joins the Collagen Matrix executive team as an ...
Breaking Medicine Technology: