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Indosoft Names Voiceware as the Certified Reseller of Q-Suite for Iberia
Date:9/16/2013

Fredericton, NB (PRWEB) September 16, 2013

Indosoft Inc. is pleased to welcome Voiceware Communicaciones Solutions, S.A. as an exclusive partner reseller of Q-Suite in Spain and Portugal. With the addition of Q-Suite in its portfolio, Voiceware Communicaciones Solutions will be able to offer both premise based contact center solutions as well as Cloud based multi-tenant managed services.

As a global provider of contact center software, Indosoft has been successfully deploying and supporting Q-Suite around the world, directly or through resellers. Q-Suite 5.7 allows managed and hosted service providers to deploy a full-featured Call Center ACD with advanced feature-set requirements to meet the ACD and Dialer needs of modern contact center operations. Skills based Routing, Queue Priority, Predictive Dialer, Real-time Wallboards, Historical reporting, and integration to Workforce management software are all available out-of-the-box in this High Availability platform. Call survival option within Q-Suite 5.7 offers an extra degree of reliability essential for mission critical call center ACD implementations.

Voiceware Communicaciones, an innovative technology solutions provider, has over 15 years experience in developing solutions to help companies improve customer relationships. During this period, it has been successfully providing and supporting customer contact solutions in Spain and Portugal. With this reseller relationship, Voiceware will offer powerful and cost effective contact center solutions based on Q-Suite, the industry leading call center software for Asterisk,

“We are excited to offer contact center solutions for both premise base
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