Navigation Links
Indosoft Announces the Availability of Right-to-left Language Support in Q-Suite 5.7
Date:8/18/2013

Fredericton, NB (PRWEB) August 18, 2013

Indosoft Inc. announces the availability of support for languages with Right-to-left writing system in the latest release of Q-Suite 5.7, its flagship call center software. Q-Suite with its unique call center ACD, is built from the ground up to leverage Asterisk and deliver a powerful cost-effective contact center solution. This ACD is feature-rich, multi-tenant, and multi-channel capable, offering skills-based routing with efficient call distribution.

Localization to Right-to-left languages involves Right-to-left text layout, text justification and directionality support. The availability of RTL support with the implementation of UTF-8 encoding in Q-Suite will now enable proper representation of languages like Arabic and Hebrew in the screens used for customer interactions. Organizations can now develop and display sophisticated agent-customer interaction scripts in RTL languages using the built-in Script Builder tool for their customer contact programs.

"Our full-featured call center software is built over an open technology stack and offers the most cost effective way for setting up next generation contact centers in the Cloud," said Gabriel Bourque, CEO at Indosoft. "Asterisk, with its superior telephony engine, has been been the driving force behind lowering the cost of technology for setting up contact centers. Whether offering a hosted platform or setting up a distributed architecture, with RTL support, Q-Suite is now a strong contender for use as the call center software, while setting up Asterisk based contact center solutions in the Middle East and North Africa."

About Indosoft Inc.

Indosoft Inc. is the developer of Q-Suite, the leading multi-tenant contact center ACD and Dialer software suite for Asterisk. It has been providing premise based installations and managed services solutions to medium and large contact centers around the world for over 12 years. Its ACD for Asterisk with skills based routing and queue prioritization, comes with .NET and XML library for Computer Telephony Integration (CTI). Q-Suite is also available as a private label contact center technology solution for channel partners.

Read the full story at http://www.prweb.com/releases/2013/8/prweb11037327.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. Indosoft announces enhancements to its Visual IVR Builder for Q-Suite 5.7
2. Indosoft Upgrades its Overseer Watchdog System for Q-Suite to Enhance High Availability with Call Survival for Mission Critical ACD Applications
3. Indosoft Releases Unified ACD Queue Management for Email, Chat and Twitter
4. Indosoft Improves Q-Suite Real-time ACD Reporting to Enhance Contact Center Productivity
5. Indosoft Announces the Release of a Native Windows Agent Desktop for Q-Suite 5.7 ACD
6. Indosoft Integrates Twitter into Q-Suite’s Multi-channel ACD
7. AFAR announces the 2012 Hartford Centers of Excellence in Geriatric Medicine awards
8. Bascom Palmer Eye Institute announces breakthrough for degenerative vision disorder
9. University of Houston Graduate College of Social Work announces partnership with MD Anderson
10. The Ludwig Institute for Cancer Research announces launch of iTeos Therapeutics SA
11. AGA announces prestigious awards recognition recipients
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:4/21/2017)... , ... April 21, 2017 , ... Providing broad access ... in opposition, but there is a better way to address this problem. , That ... of Pharmacy, Public Policy and Economics at the University of Southern California, who served ...
(Date:4/21/2017)... ... , ... Brady (NYSE:BRC), a global leader in industrial and safety ... vinyl label materials received certification for the BS5609 British Marine Standard. This internationally ... legible, for use on chemical drums shipped by sea. , “Achieving BS5609 ...
(Date:4/21/2017)... ... April 21, 2017 , ... The VIA Agency , ... for Theravent, Inc. , the makers of a revolutionary new device clinically ... is now working to expand distribution in anticipation of a national launch. VIA ...
(Date:4/21/2017)... , ... April 21, 2017 , ... ... announced an exciting new partnership with the highly regarded and well renowned Asian ... highly innovative, myTAP & myTAP PAP Nasal Pillow Mask, and will stabilize and ...
(Date:4/21/2017)... ... April 21, 2017 , ... BrightStar Care Salt Lake City, a home ... of Utah (APCUT) and has appointed Rex Wheeler as its new Director of Business ... our agency and our ability to provide quality care to the community,” said Tammara ...
Breaking Medicine News(10 mins):
(Date:4/20/2017)... , April 20, 2017  Cogentix Medical, ... focused on providing the Urology, Uro/Gyn and Gynecology ... that Ash Keswani has joined the Company as ... this newly created position, Mr. Keswani will report ... CEO. "Our organization is delighted that ...
(Date:4/20/2017)... April 20, 2017 Research and Markets has ... Innovation Driven by Rapidly Expanding Injectables Market and Increasing Usage of ... ... delivery technologies will rise from USD 20 Billion in 2015 to ... Drug Delivery Technologies - Innovation Driven by Rapidly Expanding Injectables Market ...
(Date:4/20/2017)... 2017 Eyevensys, a private biotechnology ... gene expression technology that enables the safe, local, sustained ... a wide range of ophthalmic diseases, announces it has ... Regulatory Agency (MHRA) to advance its technology into clinical ... The ...
Breaking Medicine Technology: