Navigation Links
Indosoft Announces the Availability of Right-to-left Language Support in Q-Suite 5.7
Date:8/18/2013

Fredericton, NB (PRWEB) August 18, 2013

Indosoft Inc. announces the availability of support for languages with Right-to-left writing system in the latest release of Q-Suite 5.7, its flagship call center software. Q-Suite with its unique call center ACD, is built from the ground up to leverage Asterisk and deliver a powerful cost-effective contact center solution. This ACD is feature-rich, multi-tenant, and multi-channel capable, offering skills-based routing with efficient call distribution.

Localization to Right-to-left languages involves Right-to-left text layout, text justification and directionality support. The availability of RTL support with the implementation of UTF-8 encoding in Q-Suite will now enable proper representation of languages like Arabic and Hebrew in the screens used for customer interactions. Organizations can now develop and display sophisticated agent-customer interaction scripts in RTL languages using the built-in Script Builder tool for their customer contact programs.

"Our full-featured call center software is built over an open technology stack and offers the most cost effective way for setting up next generation contact centers in the Cloud," said Gabriel Bourque, CEO at Indosoft. "Asterisk, with its superior telephony engine, has been been the driving force behind lowering the cost of technology for setting up contact centers. Whether offering a hosted platform or setting up a distributed architecture, with RTL support, Q-Suite is now a strong contender for use as the call center software, while setting up Asterisk based contact center solutions in the Middle East and North Africa."

About Indosoft Inc.

Indosoft Inc. is the developer of Q-Suite, the leading multi-tenant contact center ACD and Dialer software suite for Asterisk. It has been providing premise based installations and managed services solutions to medium and large contact centers around the world for over 12 years. Its ACD for Asterisk with skills based routing and queue prioritization, comes with .NET and XML library for Computer Telephony Integration (CTI). Q-Suite is also available as a private label contact center technology solution for channel partners.

Read the full story at http://www.prweb.com/releases/2013/8/prweb11037327.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. Indosoft announces enhancements to its Visual IVR Builder for Q-Suite 5.7
2. Indosoft Upgrades its Overseer Watchdog System for Q-Suite to Enhance High Availability with Call Survival for Mission Critical ACD Applications
3. Indosoft Releases Unified ACD Queue Management for Email, Chat and Twitter
4. Indosoft Improves Q-Suite Real-time ACD Reporting to Enhance Contact Center Productivity
5. Indosoft Announces the Release of a Native Windows Agent Desktop for Q-Suite 5.7 ACD
6. Indosoft Integrates Twitter into Q-Suite’s Multi-channel ACD
7. AFAR announces the 2012 Hartford Centers of Excellence in Geriatric Medicine awards
8. Bascom Palmer Eye Institute announces breakthrough for degenerative vision disorder
9. University of Houston Graduate College of Social Work announces partnership with MD Anderson
10. The Ludwig Institute for Cancer Research announces launch of iTeos Therapeutics SA
11. AGA announces prestigious awards recognition recipients
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:9/20/2017)... ... September 20, 2017 , ... The Honey Pot ... Vaginas.” The goal is to ignite conversation via social media and word-of-mouth regarding ... brand has declared September “Humans with Vaginas” month, releasing a video celebrating the ...
(Date:9/20/2017)... ... September 20, 2017 , ... Recognising that in today’s busy ... Greeny delivers positive results in just three weeks. Setting the groundwork for a ... Fitting seamlessly into hectic work and family schedules, participants can lose up to ...
(Date:9/20/2017)... ... September 20, 2017 , ... Ron Norman, ... executive marketers this week about the value of senior executives, pointed to a ... happened in business has brought us to the present and will lead us ...
(Date:9/20/2017)... ... ... “Monique”: is the story of Monique, whose mother’s deteriorating physical condition ... Colleen Crispi, has owned four beauty salons and written a book regarding the author’s ... cooking. , “The doctor’s office was only three blocks away, and she could ...
(Date:9/19/2017)... (PRWEB) , ... September 19, 2017 , ... Trusted debt-reduction ... over 175,000 debt accounts, translating to in excess of $835 million in resolved debt ... and other unsecured loans are some of the categories of debt settled by the ...
Breaking Medicine News(10 mins):
(Date:9/9/2017)... WASHINGTON , Sept. 8, 2017 ... Mobile MRI Unit coming to Washington DC ... When: Tuesday, September 12 th – Monday, ... to Washington, D.C. offering free MRI brain scans to the public.Where:  ... – will be parked at 501 K Street NW, Washington, D.C.What:BTF brings ...
(Date:9/7/2017)... , Sept. 7, 2017 Caris Life ... on fulfilling the promise of precision medicine, today ... the benefits of its molecular profiling approach in ... comprehensive genomic profiling plus (CGP+) with Caris Molecular ... tumor on a molecular level, leading to more ...
(Date:9/6/2017)... 2017  Medical professionals are expected to ... treating their patients. Medical simulations offer clinicians ... patients. Simulation provides a safe method for ... procedures, refine techniques and build confidence, without ... technology, such as augmented reality, will now ...
Breaking Medicine Technology: