Navigation Links
Indosoft Announces VitalVox Chooses Q-Suite 5.7 Call Center Software

Fredericton, NB (PRWEB) September 24, 2014

Indosoft, Inc. the developer of the leading call center software for Asterisk, is pleased to announce that VitalVox has selected Q-Suite 5.7 to power its offerings. VitalVox provides hosted call center and PBX services to multiple clients of varying sizes using its platform for both outbound dialing and inbound services.

Q-Suite 5.7 is a feature rich contact center suite that has been deployed in locations around the world. Its scalable architecture allows it to be deployed in varying sizes of call centers. On inbound, a visual IVR builder combines with a skills-based ACD to offer maximum flexibility with ease-of-use. On outbound, preview, progressive and predictive dialing modes allow campaigns to use the dialing method that makes sense. A multi-tenant design, live and historical reporting, as well as the ability to apply custom themes for look-and-feel make Q-Suite an excellent choice for a hosted call center provider.

VitalVox offers hosted communication service s to clients seeking to lower the total cost of ownership while reaping the benefits of on-demand, scalable telephony and multi-channel communications. The ability to drive voice, email, chat and other components of unified communications is a key differentiator of VitalVox. By using Q-Suite, VitalVox is able to offer these services as well as provide API driven integration of Q-Suite with custom solutions for their clients. The web-based administrative interface matches perfectly with the hosted ethos, allowing end users to work without the installation of additional software.

“The Q-Suite was developed with clients like VitalVox in mind. Hosted call center software requires a multi-tenant approach. The scalability and ability to recommission or repurpose servers gives a flexibility that VitalVox will find useful” said Indosoft Director of Accounts, Stephen Ray. “In addition, the full-featured skills-based ACD and outbound dialing capabilities will be appreciated by their clients.”

About Indosoft Inc.
Indosoft Inc. is a global provider of multi-tenant call center software. It has been providing contact center solutions to medium and large call centers around the world for over twelve years. It also licenses its ACD for Asterisk with .NET and XML libraries to enterprises wanting to build scalable ACD solutions using Asterisk as the underlying telephony platform. Indosoft also licenses Q-Suite for private label contact center technology solutions.

About VitalVox
VitalVox is a provider of hosted call center and PBX services. By handling much of the infrastructure, it can provide an interface to world-class call center software while reducing the management costs to clients. Through their PBX services, VitalVox allows businesses to scale quickly without having to invest in and manage telephony switching hardware.

Read the full story at

Source: PRWeb
Copyright©2014 Vocus, Inc.
All rights reserved

Related medicine news :

1. Indosoft Releases Q-Suite 5.7.7
2. Indosoft Offers Monthly Usage Licensing Terms
3. Indosoft Names Voiceware as the Certified Reseller of Q-Suite for Iberia
4. Indosoft Announces the Availability of Right-to-left Language Support in Q-Suite 5.7
5. Indosoft Integrates Twitter into Q-Suite’s Multi-channel ACD
6. Indosoft Announces the Release of a Native Windows Agent Desktop for Q-Suite 5.7 ACD
7. Indosoft Improves Q-Suite Real-time ACD Reporting to Enhance Contact Center Productivity
8. Indosoft Releases Unified ACD Queue Management for Email, Chat and Twitter
9. Indosoft Upgrades its Overseer Watchdog System for Q-Suite to Enhance High Availability with Call Survival for Mission Critical ACD Applications
10. Indosoft announces enhancements to its Visual IVR Builder for Q-Suite 5.7
11. Zane Benefits Announces New Worksheets on Employer-Funded Individual Health Insurance
Post Your Comments:
(Date:12/5/2019)... ... December 05, 2019 , ..., a trusted resource ... RHIT Degree Programs for 2020. The comprehensive research guide is based on an ... evaluated based on curriculum quality, graduation rate, reputation, and post-graduate employment. , ...
(Date:12/4/2019)... (PRWEB) , ... December 04, 2019 , ... A November ... as more cities offer them as public transit options. The article highlighted the life-changing ... injury now confined to a bed to a rider fatality after an incident with ...
(Date:12/4/2019)... MINNEAPOLIS (PRWEB) , ... December 04, 2019 , ... ... of the 2019 HREI Insights Awards™, the only national awards dedicated to recognizing ... , The 2019 awards were presented in nine different categories during the ...
(Date:12/4/2019)... , ... December 04, 2019 , ... ... study of AZD4041 for treating tobacco use and dependence. The study will investigate ... nervous system (CNS) penetrant antagonist of orexin-1 (hypocretin-1) receptors that is being developed ...
(Date:12/2/2019)... (PRWEB) , ... December 02, 2019 , ... Interim ... a silver winner of the 2019 Workforce: Optimas Awards . Selected for its ... first and foremost to help combat the nation’s caregiver shortage. By 2025, the U.S. ...
Breaking Medicine News(10 mins):
(Date:12/4/2019)... ... December 04, 2019 , ... ... announced the Top 17 Master's in Organizational Psychology Degree Programs for 2020. The ... universities in the nation. Each program is evaluated based on curriculum quality, graduation ...
(Date:12/2/2019)... ... December 02, 2019 , ... recently awarded ... Remedies aimed at supporting Women’s Fertility and healthy natural ovulation. , Millions of ... some women than for others. Factors like weight, medical conditions, age, and even ...
(Date:11/30/2019)... ... November 29, 2019 , ... Transpara™ 1.6, ... deep learning algorithms to automatically detect potential breast cancer in 2D and 3D ... America (RSNA) meeting, December 1-6, 2019 (ScreenPoint Medical, South Hall #4380). , The ...
Breaking Medicine Technology: