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In Final Hour Prior to Litigation, Angel MedFlight's Air Ambulance Team Overturns Decision by Major Insurance Company
Date:8/31/2009

Insurance company initially denied air ambulance claim, but has now reversed decision and will cover patient's life flight

Scottsdale, AZ (PRWEB) August 31, 2009 -- Last year, Sally (a patient suffering from end stage liver failure) was in need of life flight transportation to be evaluated for a liver transplant. Her doctors told her she needed to receive the evaluation in order to get on the transplant list. Travel by ground ambulance or commercial flight were not an option due to her condition. Her health insurance company told her they would not cover the air ambulance medical transport. But last week, after four appeals and countless hours of work by Angel MedFlight's patient advocates, that decision was reversed. The insurance company will now pay the full amount of the air ambulance service provided by Angel MedFlight.

"When health insurance companies deny authorization every air ambulance company runs for the hills," said Jeremy Freer, Angel MedFlight CEO. "If they cannot get paid in advance, either from insurance or from the patient's family, they will not conduct the life flight. That's one of the big differences that sets Angel MedFlight apart from other air ambulance services. We will provide the care needed by the patient when no one else will."

Like many health insurance companies, Sally's insurer initially refused to approve the air ambulance service on the grounds that it was "not medically necessary." At that point, she was faced with two options: (1) giving up the chance of
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