Medical and security teams in Baltimore, Maryland, and Houston, Texas, were quickly assessing the situation, contacting on-the-ground resources and providing advice and guidance to clients who had travelers and expatriates in Haiti.
Baltimore, MD (Vocus) January 22, 2010 -- Within 17 minutes of the 7.0 magnitude earthquake striking Port-au-Prince, Haiti, MEDEX Global Solutions, a leader in the travel assistance industry, had notified clients of the event. Medical and security teams in Baltimore, Maryland, and Houston, Texas, were quickly assessing the situation, contacting on-the-ground resources and providing advice and guidance to clients who had travelers and expatriates in Haiti.
Time is crucial in the immediate aftermath of a natural disaster. “Our first goal was to get the most accurate information as quickly as possible,” says Bruce Kirby, President and CEO of MEDEX Global Solutions. “We needed to carefully evaluate the situation, so we could provide sound advice to our clients and their travelers.”
While some organizations and travelers wanted to leave the country to return home to safety, many MEDEX Global Solutions clients were trying to get into Port-au-Prince to help. Major news networks, relief agencies and U.S. Agency for International Development (USAID) organizations turned to the travel assistance company for aircraft, food and water, and other supplies. To provide on-the-ground medical, security and logistical assistance, MEDEX Global Solutions had seven individuals, including a MEDEX Physician Advisor, operating from Haiti.
Despite the initial shutdown of Port-au-Prince’s Toussaint L’Ouverture International Airport, MEDEX Global Solutions transported several high-profile clients into th
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