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Illinois Hospital ED Sees Revenue Increase by Implementing The T SystemEV(R)
Date:8/25/2009

DALLAS, Aug. 25 /PRNewswire/ -- For the past 100 years, Graham Hospital in east central Illinois has provided the city of Canton and its surrounding communities with outstanding healthcare. Today, Graham Hospital provides a full range of inpatient, outpatient, home care and long-term care services. Not unlike many communities across the country, the area Graham Hospital serves has been faced with economic challenges. Despite those challenges, the emergency department (ED) at Graham has actually seen an increase in revenue, even with a slight drop in patients, due to their relationship with T-System, the nation's leading provider of clinical documentation solutions for emergency departments.

"We're in a largely rural area that has really struggled in our recent economy," said Sherry Alton, RN, MBA, CEN, Emergency Department Director for Graham Hospital. "We've lost some major employers over the past several years, which has had an impact on our emergency department traffic." According to Alton, many of their emergency department patients face large co-pays, or are in a self-pay situation. "As a result of these increased out-of-pocket expenses, our patient counts have dropped. Over the winter, for example, our traffic was down three percent."

Because of efficiencies created by implementing new patient charting solutions, the ED at Graham Hospital has actually seen an increase not only in per patient revenue, but in overall revenue. These efficiencies were the culmination of a two-year initiative developed by Alton, her staff and the hospital's executive team.

"In discussing our future strategies for Graham with our CEO and medical director, we all agreed to pursue systems and technologies that would enable the hospital to work smarter and more effectively," said Alton. "In the ED, one of the first things we focused on was our charting."

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SOURCE T-System, Inc.
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