MD Buyline's Survey of User Satisfaction puts IDC on top for the 4th time.
CALGARY, Jan. 30 /PRNewswire-FirstCall/ - IDC (Imaging Dynamics Company, Ltd.) (TSX: IDL), the global leader in high-quality, low-cost digital radiography systems, today announced that for the third consecutive quarter it received highest ranking in user satisfaction for its digital detector radiography systems among 11 vendors in the January 2008 Intelligence Report by MD Buyline, (http://www.mdbuyline.com) an independent healthcare market research firm. The report details user satisfaction trends for the 4th quarter, 2007.
Members of the MD Buyline network rated IDC number one in installation and implementation, giving IDC the highest composite rating of 9.0 on a scale of 10. The survey ranked both digital and conventional radiographic units, demonstrating a very high level of user satisfaction even as compared to more expensive radiography systems.
"Responsiveness to our customers is an integral part of the value that IDC delivers," said Bruce Ashby, General Manager, IDC. "We are proud of our record in ensuring customer satisfaction and honoured that healthcare professionals across the United States consistently recognize our commitment to customer care."
Vendor rankings are based on user satisfaction composite ratings, customer interviews, and product analyst reviews. The composite ranking is comprised of user satisfaction ratings for system reliability, installation and implementation, applications training, service response time and service repair quality.
IDC (Imaging Dynamics Company) is a medical technology company and
innovative force in the fast-growing field of digital radiography (DR)
technology. IDC's X-Series of direct capture technology replaces
conventional film-based X-rays and provides a cost-effective alternative to
cassette based film or computed radiography (CR) s
|SOURCE Imaging Dynamics Company Ltd.|
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