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ICMI Announces the ACCE 2010 Conference & Expo, Brings Contact Professionals Together to Improve Contact Center Performance
Date:2/25/2010

COLORADO SPRINGS, Colo., Feb. 25 /PRNewswire/ -- The International Customer Management Institute (ICMI) will present the seventh ACCE Conference & Expo, the annual global gathering for the contact center community, at the Sheraton New Orleans Hotel in New Orleans on June 14-17, 2010.  The event will bring contact center professionals together to discover how to improve center performance by better managing people and resources, improving operations, and properly selecting and implementing technology.

Event highlights include:

  • Programming in five core areas: "Improving Operational Effectiveness," "Strategy Leadership in Action," "
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SOURCE UBM Live/The International Customer Management Institute (ICMI)
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