Navigation Links
Hurley Medical Center Enhances Customer Service Capabilities With Beryl Partnership
Date:11/12/2007

DALLAS, Nov. 12 /PRNewswire/ -- Hurley Medical Center, a 443-bed hospital, announced today that it will expand its physician referral and class registration services so they will be available over the phone and online 24 hours a day, seven days a week. The medical center has selected The Beryl Companies, the nation's leading healthcare-exclusive customer interaction center, as its partner to provide these online and telephone customer services.

This new relationship will enable local residents to obtain a physician referral anytime day or night by calling a toll-free telephone number or by visiting http://www.hurleymc.com. Hurley Medical Center will also be introducing a unique online physician-find feature. Internet users can also, at any time, make an online request to have a call advisor phone them at a time of their choosing with the new, exclusive "Web call-me-back" feature. Whether online or over the phone, Beryl's call advisors are specially trained to match consumers' preferences for physician areas of specialty, geographic location, insurance coverage, gender or language spoken.

"Providing outstanding service to the community, our patients and our physicians are of the utmost importance to us," said Patrick Wardell, Hurley's president and CEO. "Working with Beryl allows us to provide a broader range of services that are easy to use and more conveniently available both online and by telephone. It will improve access to care and support our physicians as they build their practices."

About Hurley Medical Center

Since opening in 1908, Hurley Medical Center has grown to become the region's premier public, teaching hospital providing advanced specialty care including burn medicine, pediatric intensive care, neonatal intensive care, high-risk pregnancy care, joint replacement and bariatric surgery. Hurley is a level one trauma center and is the area's premier children's hospital.

About Beryl

Beryl, the nation's leading healthcare-exclusive customer interaction center, helps organizations grow revenue and build lasting customer relationships by connecting people to healthcare. As a leading provider of outsourced telephone and Web-based communications, Beryl delivers 24/7 exemplary customer service to more than three million consumers each year. Since 1985, hundreds of healthcare organizations have relied on Beryl for best-practices insight and data they can use to make more informed decisions about customer acquisition and retention. For more information about Beryl and its educational arm, The Beryl Institute, visit http://www.beryl.net.


'/>"/>
SOURCE The Beryl Companies
Copyright©2007 PR Newswire.
All rights reserved

Related medicine news :

1. Kendle Executive Dennis Hurley, DrSc to Present Keynote Address at DIA Latin American Congress 2007
2. MSU engineering team designs innovative medical device
3. ATS Medical to Present at the 2007 Thomas Weisel Partners Healthcare Conference
4. Providence St. Joseph Medical Center, Caregivers Reach Agreement on a Union Contract
5. Owner and Operator of Florida Durable Medical Equipment Company Convicted of Medicare Fraud
6. Father and Daughter From Tanzania Receive Their First Medical Examination in Newport Beach
7. Doctors and medical ethicist discuss whether doctors should participate in capital punishment
8. Preparation for Natural Disasters Critical for People With Diabetes, Chronic Medical Conditions
9. Doctors and Medical Ethicist Discuss Whether Doctors Should Participate in Capital Punishment
10. Symmetry Medical Completes Acquisition Of Specialty Surgical Instruments
11. Milestone Scientific Announces Successful Completion of its Collaboration Agreement With Carticept Medical
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:6/24/2016)... , ... June 24, 2016 , ... ... and Scientific Sessions in Dallas that it will receive two significant new grants ... grants came as PHA marked its 25th anniversary by recognizing patients, medical professionals ...
(Date:6/24/2016)... ... June 24, 2016 , ... Comfort Keepers® of San Diego, CA ... the Road To Recovery® program to drive cancer patients to and from their cancer ... ensure the highest quality of life and ongoing independence. Getting to and from ...
(Date:6/24/2016)... , ... June 24, 2016 , ... ... at the Clinical Decision Making in Emergency Medicine conference in Ponte Vedra Beach, ... journal articles published in Emergency Medicine Practice and Pediatric Emergency Medicine ...
(Date:6/24/2016)... ... June 24, 2016 , ... Strategic ... Frederick area economy by obtaining investment capital for emerging technology companies. SCP ... that have already resulted in more than a million dollars of capital investment ...
(Date:6/24/2016)... ... June 24, 2016 , ... Today, ... stem (iPS) cells and other difficult to transfect cells, announces its launch of ... PluriQ™ G9™ Gene Editing System is a complete system for culturing and ...
Breaking Medicine News(10 mins):
(Date:6/23/2016)... PARK RIDGE, Ill. and INDIANAPOLIS ... caliber of students receiving a Lilly Diabetes Tomorrow,s Leaders ... hands. The 2016 scholarship winners, announced today online at ... refused to let type 1 diabetes stand in the ... Lilly Diabetes has supported the Foundation,s scholarship program since ...
(Date:6/23/2016)... 23, 2016  Guerbet announced today that it has ... Horizon Award . One of 12 suppliers ... for its support of Premier members through exceptional local ... and commitment to lower costs. ... of our outstanding customer service from Premier," says ...
(Date:6/23/2016)... Tenn. , June 23, 2016 /PRNewswire/ ... automating, integrating and transforming the patient payment ... of several innovative new products and services ... of its revenue cycle offerings. These award-winning ... more efficient workflows, remain compliant in an ...
Breaking Medicine Technology: