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Huntington Hospital Uses New Technology to Assist Nurses; Voalte iPhone Application Improves Critical Communication at Point-of-Care
Date:1/18/2010

focused on developing software solutions for the healthcare industry.  The Voalte One system provides voice, alarm and text services all on one device.  Developed for Apple's iPhone, Voalte is designed to be a unified communication solution, combining phone calls across the hospital PBX, text messaging via a visual user directory and user-friendly alarm management.  With Voalte, caregivers can receive and respond to alarms dispatched by over 200 hospital systems and devices -- optimizing workflow and improving patient satisfaction and safety. 

Though Huntington is the first hospital on the West Coast to install the Voalte One, it was initially piloted at Sarasota Memorial Hospital in Florida.  The test run elicited immediate and direct feedback from nurses who worked closely with the Voalte team, confirming how easily staff adapted to using the Voalte iPhones.

The nurses lauded the noise-reduction factor along with the convenience of carrying one device rather than several.  Texting another nurse was noted to be much easier than roaming from room to room or having them paged overhead, and they found that it was far less disrupting to the patients they cared for. 

At Huntington Voalte received similar praise.  "We were all very impressed with how the Voalte phones improved communication on our unit," said Eunie Lee, RN.  "With voice capability, prioritized alarm alerts, and text messages all available on one device, it has streamlined and simplified communication between staff members.  Voalte allows us to focus on nursing care with fewer interruptions.  It has been a great asset to our unit."

"The bottom line is that anything that relieves nurses of non-clinical duties frees them up for bedside care.  The decision to bring Voalte One to our nursing staff not only underscores Huntington's dedication to quality patient care
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SOURCE Huntington Hospital
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