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How Health Plans Can Turn Customer Touch Points into a Competitive Advantage – Whitepaper Release
Date:5/18/2010

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“Health plans have no clear picture of the value of their channel portfolio, where to make investments, nor the potential value of the investments they are already making,” said Greg Chittim, Principal Consultant at Arcadia. “By measuring and understanding channels’ contribution to the financial health, customer satisfaction, and risk mitigation efforts of a plan, IT and business executives can make informed decisions that drive their strategic goals.” continues Greg.

In addition to the thought leadership highlighted in this whitepaper, Arcadia offers vast IT solutions across all sectors of the healthcare industry. To request this whitepaper or receive more information on our other services, visit us at www.arcadiasolutions.com.

About Arcadia Solutions
Arcadia Solutions is a national healthcare consultancy, working with healthcare providers and payers to deliver data-driven solutions that transform our clients’ clinical, operational and financial performance. Our thought leaders and industry experts harness information technology as a tool to reduce costs while increasing the value and quality of healthcare in the United States. For more information, visit www.arcadiasolutions.com or call us directly at 781.202.3600.

Contact:
Hjalmer Danielson – Director
Phone: 916-294-0747

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Read the full story at http://www.prweb.com/releases/Arcadia_Solutions/Health_Plans_Whitepaper/prweb4005374.htm.


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